Content Author

We’re looking for a detail-oriented CMS Content and Data Author who thrives in high-volume digital environments and can balance speed with accuracy. You’ll play a key role in delivering product data changes alongside engaging web and app experiences, ensuring content is published efficiently, consistently and to a high standard across multiple digital touchpoints.

Key Responsibilities:

• Manage and publish digital content across web and app platforms within fast-paced trading and campaign cycles
• Build, edit and maintain promotional, product and campaign pages within the CMS
• Translate high volumes of product and promotional information into accurate, compliant and publish-ready digital content
• Validate content and product data including pricing, product descriptions, imagery, metadata and promotional messaging
• Ensure all content is quality checked, approved and delivered within agreed deadlines and SLAs
• Support homepage, landing page and feature content updates aligned to campaign and trading activity
• Maintain content governance standards, templates and publishing best practices
• Identify opportunities to improve publishing workflows, efficiency and accuracy
• Support previewing, scheduling and go-live activities across multiple digital channels
• Assist with troubleshooting content or publishing issues during live delivery periods
• Work within structured planning cycles while remaining adaptable to changing priorities and peak delivery periods

Requirements:

• Previous experience working within a CMS Author, Content Editor or Digital Content Executive role
• Experience using enterprise CMS platform Contentful is a must
• Experience publishing content across websites and/or mobile apps at scale
• Strong attention to detail with a focus on accuracy, consistency and quality control
• Comfortable handling large volumes of product, promotional or campaign-related content
• Understanding of digital content workflows, approvals and QA processes
• Experience working within fast-paced delivery environments with fixed deadlines
• Strong organisational and prioritisation skills
• Ability to work collaboratively with cross-functional teams including marketing, UX, QA, development and strategy
• Familiarity with structured content models, templates and reusable components
• Understanding of digital customer journeys and content best practice
• Awareness of SEO, accessibility and digital compliance best practices would be advantageous
• Comfortable working with spreadsheets, product data and asset management systems

Benefits

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.

• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.

• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.

• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.