The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

· Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

· Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

· Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

· Achieving excellence through continuous quality assurance, innovation and professional development.

· Using resources judiciously and effectively.

The Safety Associate I is responsible for ensuring the safety of clients, staff, vendors, volunteers, and other visitors at assigned Colorado Coalition for the Homeless (CCH) locations. This role focuses on de-escalation, crisis prevention, and maintaining a trauma-informed approach to safety while promoting a secure environment. Safety Associates at CCH are not an extension of law enforcement but serve as proactive safety professionals in a supportive capacity.

Work location is 2100 Broadway, Denver, CO 80205

The safety function at the Coalition is not an extension of a law enforcement agency and should not act as such. While cooperation with such agencies is encouraged, Coalition safety associates are not empowered to detain persons unless an illegal act has occurred on Coalition property. The safety function is not a transportation/escort service for other agencies and safety staff should not use Coalition vehicles for such transportation.

### Additional Requirement

Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

### Coalition Benefits

Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.

Choice of dental insurance or discount plan.

Vision insurance.

Flexible spending accounts for health care / dependent care / parking expenses.

Free basic life and AD&D insurance coverage.

Employee Assistance Program, a problem-solving resource available to you and your household members.

Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.

Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

The effective date for your benefits will be the first of the month following your date of hire.

### Essential Job Functions

Conduct regular inspections of assigned Coalition sites to ensure a safe environment.

Assist staff in assessing potentially dangerous situations and intervene as necessary to prevent escalation.

Escort employees as needed to promote staff safety.

Monitor and ensure compliance with CCH safety procedures.

Provide assistance in crisis situations requiring physical intervention while adhering to trauma-informed principles.

Collaborate with law enforcement agencies and emergency healthcare personnel as needed.

Document and submit reports on all incidents involving physical intervention.

Maintain a respectful, inclusive, and team-oriented work environment.

Participate in and apply knowledge from ongoing safety and de-escalation training.

Ensure timely & accurate use of all company systems as required while maintaining complete up-to-date records and any future upgrades as directed.

Foster an inclusive and respectful work environment that promotes teamwork and team cohesiveness.

Utilize advanced verbal de-escalation skills in addition to CCH Non-Violent Crisis Intervention methods.

Perform additional duties as assigned

### Qualifications Summary

Job Competencies

Strong critical thinking and decision-making skills.

Excellent customer service and interpersonal communication skills.

Knowledge of issues affecting individuals experiencing homelessness and a commitment to serving underserved populations.

Ability to assess and de-escalate potentially dangerous situations.

Strong verbal and written communication skills.

Proficiency with office equipment and Microsoft Office applications.

Ability to maintain confidentiality and demonstrate a sincere desire to support others.

Must pass a criminal background check.

Ability to prioritize multiple responsibilities and exercise sound professional judgment.

Experience

Experience working in high-volume environments preferred.

Experience working with individuals experiencing homelessness or in a direct human services role preferred.

Experience as an EMT, firefighter, or first responder preferred.

Bilingual (English/Spanish) preferred.

Education

High school diploma or equivalent required.

CPR/First Aid Certification required within 90 days of employment.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Safety Associate I - 10812

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Colorado Coalition for the Homeless