Case Manager- Legal Operations

About the Role

As a Case Manager, you'll play a critical role in keeping our legal operations running smoothly. From tracking high-stakes deadlines to coordinating attorney schedules and ensuring clients and attorneys feel supported, you'll be at the center of it all. If you love bringing order to complexity and take pride in being the person everyone can count on, this role is for you.

What You'll Do

Keep Cases Moving

• Attend attorney meetings, capture key decisions, action items, and deadlines
• Maintain and update case blueprints and case management tracker to reflect current case status
• Monitor critical deadlines — including Statute of Limitations, Motions for Summary Judgment, and Arbitrations, etc. 
• Review the Trial Matrix and proactively send pre-trial reminders to managing attorneys and handling attorneys. 
• Track case progress and report updates during monthly team meetings

Support Client Relationships

• Ensuring client introductions are completed,
• Maintaining communication schedules with clients
• Coordinating reassignment communications,
• Handling non-responsive client follow-ups,
• And overall helping facilitate attorney-client communication flow.

Coordinate Scheduling & Coverage

• Resolve scheduling conflicts in coordination with managing attorneys
• Identify attorney coverage when colleagues are in trial
• Monitor team communications to ensure scheduling needs are addressed quickly

This description captures the primary nature and level of work for this role. Additional duties, responsibilities, and qualifications may apply beyond those listed here.

Requirements

What We're Looking For

• Strong organizational and time management skills — you can juggle multiple priorities without dropping the ball
• Clear, confident written and verbal communication
• A proactive mindset: you spot problems before they become emergencies
• A collaborative team player who works well across departments
• Prior experience in a legal or case management setting is a plus, but not required 
• Must be flexible and comfortable working extended hours as needed to support litigation deadlines, trial schedules, and case demands.