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Conversational Data Collection Associate (Audio Recording) - Malay

Posted about 1 month ago

RemoteMalaysiaEN

Job Overview

We are looking for individuals to record natural conversations using provided scripts. You will work with a partner and play a specific role (such as Customer or Support Agent). The goal is to create clear, natural-sounding audio recordings by following simple instructions.

Project Description

This project involves recording natural conversations with a partner using provided scripts. You will play a role (such as a Customer or Support Agent) and speak in a clear, natural way. The conversations are based on customer support situations, where one person helps solve a problem. These may include:

• Verifying account details

• Solving basic technical issues

• Explaining simple policies

Each assignment takes approximately 30 to 90 minutes and must be completed in one continuous session. You must record in a quiet, noise-free environment.

Key Responsibilities

• Record conversations with an assigned partner

• Follow provided scripts and instructions

• Speak naturally and clearly

• Play your assigned role during recordings

• Ensure recordings are completed in a quiet environment

• Upload files correctly following naming and submission guidelines

• Re-record tasks if quality requirements are not met

• Complete tasks within deadlines

Payment

You will be paid for up to 1.5 hours per assignment, based on approved work.

• Payment depends on audio quality and following instructions

• Work that does not meet quality standards may be rejected or require re-recording

• Payment is processed after successful quality review

• $4.00 USD per hour

Important Requirements

• Speak naturally (like a real conversation, not robotic)

• Follow all instructions carefully

• Ensure clear audio with no background noise

• Be available to re-record if needed

Fluent in Malay and English

Technical Requirements

• Computer or laptop with internet access

• Working microphone

• Basic knowledge of:

o Google Sheets

o Google Drive

o Zencastr

• Ability to download, rename, and upload files

Eligibility Criteria

• Good communication skills in Malay and English

• Ability to follow instructions

• Attention to detail

• Willingness to work with a partner

• Ability to meet deadlines

Agreement & Acknowledgement

Selected participants will be required to sign an agreement and acknowledgement form

confirming:

• Understanding of the task and instructions

• Acceptance of quality and payment terms

• Consent to use of recorded data for the project

Requirements

Residing in Malaysia

Job details
Workplace
Remote
Location
Malaysia
Experience
EN
Volga Partners logo
Volga Partners
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Volga Partners is a global leader in generative AI (GenAI) innovation, building and deploying advanced AI solutions that power real-world business transformation. We design intelligent systems, custom large language model (LLM) applications, and next-generation automation that help organizations operate smarter, faster, and more efficiently. Our mission is to make GenAI practical, scalable, and impactful. We go beyond implementation—specializing in refining and enhancing LLMs with exceptional accuracy across high-value professional domains including finance, healthcare, legal, and technology. By tailoring models for specific use cases, we enable our partners to achieve measurable outcomes and unlock new growth opportunities. With a global workforce of 3,000+ professionals across multiple countries, Volga Partners brings together diverse perspectives, cultures, and expertise. This diversity fuels innovation and allows us to deliver solutions that are both globally relevant and locally meaningful.

Employees
569
Industry
Software Development
Headquarters
Kirkland, Washington
Founded
2020
Company location
608 State St S, Suite 100S, Kirkland, Washington 98033, US
Specialties
Data Annotation, Content Management, Data Mining & Analytics, Software Design, Software Testing, Net Promoter Score Tracking, and Net Promoter Score Management

Key team members

Jaroslav Pros

Jaroslav Pros

Engineering & Delivery Leader | Scaling teams | fixing delivery chaos | reduce costs | Process transformation | B2B | SaaS | SLA | Interim /…

Vytautas Jurgaitis

Vytautas Jurgaitis

Chin Mei YU

Chin Mei YU

Waleed T.

Waleed T.

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