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Project Delivery - Intern

Posted about 2 months ago

OfficeBengaluru, Karnataka, IndiaEN

About Arctic Engines

A new evaluation business unit under Apna Group, focusing on RLHF, Audio and video annotation and physical AI. Visit us here for more information https://www.arcticengines.ai/

About the Role

Arctic Engines is hiring 3 Project Delivery Interns to drive end-to-end execution of data annotation projects. You will own quality, build our gig annotator community, create SOPs, train workforce, and ensure SLA delivery — with hands-on annotation work whenever production demands it.

What You'll Do

AI Evangelist in project delivery

  • Leverage AI to create QC tools and workflows
  • Identify open-source or economical AI softwares for annotation and data recording

Quality Control

  • Run sample-based and 100% QC audits as per project tier
  • Track inter-annotator agreement (IAA), accuracy, and rework rates
  • Maintain error logs and feedback loops with annotators

SOP & Process Building

  • Translate client guidelines into annotator-friendly SOPs with edge cases and visual examples
  • Build playbooks for onboarding, escalation, and delivery
  • Identify automation/tooling opportunities to reduce TAT

Gig Workforce & Training

  • System driven (AI) for workforce management
  • Source, screen, and onboard digital gig annotators across India
  • Run paid pilot/qualification tests before deployment
  • Deliver training, calibration sessions, and refreshers

Community Building

  • Manage gig workforce on WhatsApp/Discord/Telegram channels
  • Drive engagement, retention, and grievance resolution
  • Build leaderboards, recognition, and tiering systems

Project Delivery & SLA

  • Track daily throughput, accuracy, and utilization vs. SLA
  • Flag risks early; jump into annotation tasks personally when ramp-up lags
  • Coordinate with PMs and client SPOCs on delivery status

Must-Haves

  • Bachelor's (final year) or fresh graduate — any stream
  • Strong English written communication
  • Detail-oriented with high ownership; comfortable with ambiguity and using AI
  • Hindi + 1 regional language preferred: Tamil, Telugu, Urdu, Malayalam, Marathi, or Odia

Good-to-Have

  • Exposure to CVAT, Label Studio, LabelBox, V7, or similar tools
  • Prior experience in BPO/KPO, content moderation, or community management
  • Basic understanding of ML/AI data pipelines
Job details
Workplace
Office
Location
Bengaluru, Karnataka, India
Experience
EN

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