Role: Account Manager- Enterprise Business
Role Overview:
We are looking for a high-impact Account Manager – Enterprise Business to own and grow a portfolio of strategic enterprise clients at apna. This is a farming-first role focused on driving growth within existing accounts, strengthening long-term partnerships, and maximizing client value rather than new logo acquisition. You will act as a trusted advisor to senior stakeholders and drive revenue expansion through deeper engagement, solutioning, and execution excellence.
Key Responsibilities
· Own and grow a portfolio of large enterprise and strategic accounts
· Build strong relationships with CXOs, HR leaders, and TA stakeholders
· Drive upsell, cross-sell, renewals, and overall account expansion
· Identify whitespace opportunities across teams, roles, and geographies
· Ensure high client satisfaction, retention, and long-term value creation
· Act as the primary point of contact and resolve complex client challenges
· Deliver strong hiring outcomes by collaborating with internal teams
· Track and improve key metrics such as NRR, MRR, and funnel efficiency
· Lead data-driven conversations, conduct Monthly Business Reviews and Quarterly Business Reviews with clients
· Position apna as a strategic partner through insights and execution excellence
Requirements
· 5+ years of experience in Enterprise Account Management, Client Success, or B2B Sales
· Experience managing large or strategic accounts
· Background in B2B, SaaS, or HRTech preferred
· Proven track record in account growth, retention, and expansion
Core Skills, Success Metrics and Ideal Profile
- Strong stakeholder management with CXO exposure and ability to influence senior leaders
- High commercial acumen with ownership of revenue growth and Net Revenue Retention
- Proven track record of driving upsell, cross-sell, renewals, and account expansion
- Excellent communication and ability to lead structured business reviews
- Experience managing INR 2 to 5 Cr plus account portfolios
- Ability to navigate complex, multi-stakeholder environments and drive outcomes
- Thrives in fast-paced, high-ownership roles
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