Retail Sales Associate

Who we are:

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved.  Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own!  Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you will have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.

Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last
We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years
In addition to luxury timepieces, our team of artisans' handcraft premium leather goods, jewelry, and more – celebrating thoughtful design and the beauty of industry through every product we make
Our retail locations allow us to showcase our commitment to quality, manufacturing, and design by connecting our guests to products in store

What you will do:

Show hospitality to your team members and guests alike
Become an expert on the Shinola brand and products
Connect guests with product meant to be lived in, well loved, and worn out
Build upon in-store relationships through meaningful outreach to your guests
Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline
Keep your store clean, presentable, and stocked
Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within
Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within
Other tasks as needed

Who you are:

Desire to work with joy and humility
Possess the determination to build the next great American brand
Committed to delivering a consistent and quality experience to our guests
Passionate about people and helping others
Flexible and adaptable to a high-change environment
Must be 18+ yrs old

Sampling of Total Rewards Program:

Compensation type: hourly
Compensation:
Compensation can be negotiated based on previous experience & qualifications.
- Starting at $17.95 - $19.10 per hour
Bonus eligibility:
- Potential monthly bonus based on store financial performance.
- Employee hiring referral bonus
Paid Time-off: (For FT status team members only)
- Paid Corporate Holidays
- Paid Vacation days (accrued)
- Paid Float days
Benefits:
- Medical, dental & vision (For FT and PT Reg status team members only)
- 401k with company match
- Employee assistance program
- Pet Insurance
- Merchandise discounts
- Complimentary employee watch

Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.

Eligible employees can participate in a monthly bonus program if the store exceeds monthly sales volume targets. Eligibility is determined upon date of hire during the current fiscal month and cash bonus amounts dependent on job title and sales volume targets. Retail bonus details are available upon request.

Shinola Retail Sales Associate - DC, Logan Circle - PT

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