Kennel Assistant - Veterinary Medical Center of The Woodlands

POSITION SUMMARY:

The Kennel Assistant provides a high standard of care and treatment to all pet guests. This
position helps ensure a positive boarding experience while feeding, cleaning, and exercising the
pets.

WHAT YOU’LL DO (Essential Functions):

• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
and Fun
• Clean and disinfect cages and boarding areas
• Provide and maintain clean bedding for each new pet guest
• Set up and clean playtime areas and ensure clean toys are available for pets
• Perform duties on the pet’s activities report, makes necessary updates, and completes the
Pet Guest reports
• Complete assigned playtimes and walks, as
specified in Policies and Procedures
• Feed boarded pets and ensures the correct type and quantity of food is provided for each
meal
• Ensure pets have clean water and provide special treats as needed
• Monitor and chart food and water consumption and elimination of each pet guest and
notify the management of any issues
• Check on the pets periodically each day to ensure safety and well-being for each pet in the
boarding areas
• Keep track of and clean the pet’s belongings and ensure they are returned to the owners in
good condition
• Monitor supplies and notify management when inventory is low
• Report items that need repair to management and assist with repairs as needed
• Support a practice environment that promotes collaboration and teamwork and ensure the
delivery of quality, compassionate, effective, and efficient care to pets
• Comply with all practice policies, quality assurance guidelines, minimum standards of care,
and safe handling procedures
• Perform other duties and projects as requested

WHAT WE’RE LOOKING FOR (Essential Qualifications):

Experience:
• Experience in an animal care setting handling various breeds and sizes of dogs and cats
preferred but not required
Required Education:
• High School Diploma or GED preferred

Knowledge Skills and Abilities:
• Basic written, verbal, and active listening communication skills with a customer-oriented
approach
• Basic judgement and problem-solving skills
• Compassion and empathy for both pets and pet owners
• Interact with a variety of clients and employees in a professional, caring, compassionate,
and tactful manner
• Attention to detail and high level of accuracy
• Organizational and time management skill
• Handle and maintain sensitive and confidential information with discretion
• Ability to identify and foresee problems, present solutions and collaborate as a team player

WORKING CONDITIONS/PHYSICAL DEMANDS:

While performing the duties of this job, the team member is regularly required to talk and hear.
Specific vision abilities are required to do this job including close vision. This position requires
walking, standing, and sitting bending, reaching, grasping, and repetitive motions. May be
exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is
exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with
assistance. Must be able to work flexible hours including evenings, weekends, and holidays.

SUPERVISORY RESPONSIBILITIES:

This position does not have direct supervisory responsibilities

ABOUT LAKEFIELD VETERINARY GROUP

We believe exceptional veterinary care starts with exceptional people.

We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.

As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.

Our Values

Our culture is built on five core values that guide how we work and serve:

• Respect

• Learning

• Do the Right Thing

• Wow Service

• Fun

If these resonate with you, you’ll fit right in.

Equal Employment Opportunity

Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.