About Kontakt.io
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline.
Trusted by leading U.S. health systems including HCA, Sutter Health, AdventHealth, Trinity Health, and the U.S. Department of Veterans Affairs — and backed by Goldman Sachs — we are scaling rapidly toward the next phase of durable, disciplined hypergrowth.
What you’ll do
Plan deployments end-to-end: Create detailed site plans, milestones, dependencies, and checklists.
Run the field rhythm: Lead daily/weekly standups with contractors, facilities/biomed, and hospital IT; unblock tasks and drive decisions on site.
Site readiness & installs: Coordinate surveys, placement, cabling/low-voltage, mounting, labeling, and inventory; ensure EHS compliance and access/permits.
Field readiness: Pre-stage devices, execute commissioning/functional tests, document results, and manage punch lists to closure.
Risk & change control: Surface issues early and manage change orders within SOW.
Documentation & handover: Produce as-builts, acceptance criteria/results, and clean handoffs to Support/CSM; run the 30–60–90 day stabilization checklist.
Vendors & budgets: Coordinate third-party installers and OEMs to SLAs; track actuals vs. plan to protect PS margin.
You’ll thrive here if you
Like being on site, solving real-world blockers quickly and safely.
Keep work highly organized (lists, logs, labels) and communicate crisply.
Are hands-on and high-agency—comfortable coordinating crews and moving hardware.
Treat time, cost, scope, and safety as non-negotiables.
Must-haves
3–5+ years managing field deployments or customer implementations (IoT/RTLS, or enterprise software).
Healthcare delivery environment experience (facilities, biomed, infection control, EHS).
Strong contractor/vendor coordination and multi-site scheduling experience.
RTLS/BLE/IoT deployments, device commissioning, and RMA/inventory processes.
Solid project tooling: Zendesk, Wrike.
Excellent written/verbal communication; clean checklists, acceptance docs, and status notes.
Ability to travel frequently to hospital sites.
Nice-to-haves
Reading floor plans and creating as-builts (Visio/CAD/Bluebeam).
Certifications: PMP/PRINCE2, OSHA-10/30, BICSI, Prosci (or similar).
How we work
IC ownership: Outcomes over activities; clear scope, gates, and acceptance.
Decision speed: Explicit owners, decision logs, and 24-hour escalation when blocked.
Enterprise-grade delivery: Change control, QA, and rollback plans on every cutover.
Vendor accountability: SLAs, scorecards, and documented acceptance at each gate.
Two clocks, one plan: We align project schedules with clinical realities; patient care comes first.
At Kontakt, we transform care operations with an integrated approach to RTLS, EHR, and predictive and agentic AI.
Key team members
Steve Owens
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