Dental Receptionist - Ottosen & Nygard Endodontics - Moses Lake, WA (Part time)

Ottosen & Nygard Endodontics, Moses Lake, WA

Proudly supported by Mosaic Dental Collective

Ottosen & Nygard part of the Mosaic Dental Collective, is looking for a warm, detail-oriented, and patient-first Part-time Registered Dental Hygienist (RDH) to join our team in Moses Lake, WA. The Receptionist is responsible for greeting patients, making appointments, answering questions, entering, and reviewing information in the electronic scheduling and

records system, and assist with facilitating patient requests for access and information. Schedule: Tuesday & Thursday. Pay range: $20.24-$23.27 hr

• Checks in patients, greets visitors, and routes them to the person who can help them.

• Schedules appointments by phone and in person.

• Issues billing sheet and other needed forms. Checks patient forms for completeness

and accuracy. Obtains consent for treatment.

• Determines method of payment and collects necessary information. Reviews

registration and determines eligibility for programs in the absence of the eligibility

worker.

• Updates patient information on computer. Inputs new patient information into

computer.

• Requests charts when not already pulled, makes new charts, prepares chart for visit

by inserting appropriate forms.

• Checks patients out and schedules return appointments.

• Collects fees and co-payments.

• Checks account balances and requests past due payments.

• Reviews billing sheets for completeness and sends completed forms to billing. Locates

missing billing sheets.

• Makes financial arrangements for all SFS and Insurance Patients, forwarding one to

billing as instructed and filing one in patient chart.

• Posts encounters and payments, reconciles cash collected and runs all end of the day

reports.

• Answers phones, routes calls and takes messages when clinic operator is not available.

Answers patient inquiries or if unable to answer routes question to correct person.

• Maintains communication with providers through the Office Manager or Lead Dental

Assistants to insure optimum patient flow.

• Maintains inventory of forms and orders forms as needed.

• Participates in appropriate staff meetings.

Requirements

• High School diploma or GED required; Associates preferred
• Minimum six months related work experience
• Dental office experience preferred.
• Ability to handle difficult or confrontational situations in a calm, consistent, and professional manner
• Ability to keep records accurately
• Must be detailed orientated with ability to multitask
• Ability to establish friendly and positive relationships with patients and co-workers.
• Must be able to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Ability to occasionally cover at Wentachee location when needed.

Benefits

• A warm team culture where you’re respected and supported
• Sick pay