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Senior Denials Specialist

Posted 2 months ago

RemoteSouth AfricaSE

Senior Denial & Appeals Specialist (Dermatology Billing | Remote)

💰 Starting at $10/hour | Full-Time | 100% Remote

We are seeking an experienced and analytically sharp Senior Denial & Appeals Specialist to take ownership of complex claim denials, manage appeals end-to-end, and drive recovery on high-dollar and high-priority accounts across a multi-location dermatology practice.

This is a senior-level individual contributor role for a billing professional who understands denial workflows deeply, navigates payer-specific processes with precision, and produces measurable recovery outcomes.

If you have proven experience in dermatology or specialty medical billing, strong appeal-writing ability, and a disciplined approach to managing aging A/R — this role is built for you.

🔍 What You Will Own

Denial Management

  • Manage high-volume denial queues across multiple payers, prioritizing by dollar value, filing deadlines, and denial type
  • Analyze denial trends and identify root causes across locations
  • Handle medical, surgical, and cosmetic dermatology denials including:
  • Prior authorization
  • Medical necessity
  • Coding and bundling issues
  • Eligibility rejections
  • Correct, re-code, and resubmit claims with complete supporting documentation
  • Escalate systemic billing or coding issues to leadership

Appeals Execution

  • Prepare and submit appeals across all levels (first-level, second-level, external review)
  • Compile documentation including medical records, clinical notes, and payer policies
  • Ensure compliance with payer-specific timelines, requirements, and submission channels
  • Track appeal status and follow up consistently to protect appeal rights
  • Maintain detailed and organized appeal documentation

High-Dollar & Complex A/R

  • Work complex and high-value A/R accounts using a structured, priority-based approach
  • Engage payers via phone and portals to resolve disputed claims
  • Identify underpayments and initiate recovery through dispute processes
  • Escalate payer issues when required
  • Maintain accurate and complete account documentation

Payer & Coding Expertise

  • Apply strong knowledge of dermatology CPT, ICD-10, and HCPCS coding
  • Interpret payer coverage policies including LCD and NCD guidelines
  • Stay updated on CMS and payer policy changes
  • Support the billing team with complex denial scenarios

Reporting & Collaboration

  • Track denial outcomes and contribute to trend reporting
  • Partner with front-end teams to reduce upstream denial drivers
  • Communicate findings clearly to leadership

Requirements

✅ Required Qualifications

  • 3+ years of medical billing experience with strong focus on denials and appeals
  • Proven experience in dermatology, specialty, or multi-location billing environments
  • Deep understanding of denial codes, remark codes, and payer adjustments
  • Strong working knowledge of CPT, ICD-10, and HCPCS
  • Demonstrated success handling high-dollar and complex A/R accounts
  • Proven ability to write and submit effective appeals across multiple payers
  • Experience using medical billing and practice management systems
  • Strong written communication skills for appeals and documentation

⭐ Preferred Qualifications

  • Experience in dermatology, plastic surgery, or aesthetics billing
  • Familiarity with Availity, Waystar, or similar clearinghouses
  • Experience with EHR platforms such as EMA (Modernizing Medicine) or Nextech
  • CPC, CPMA, or related certification
  • Experience identifying and recovering underpayments through contract analysis

Benefits

Role Details

  • Full-time
  • 100% Remote
  • Rate starts at $10/hour


🕐 Interview Scheduling Notice

Initial interviews will be conducted within US Mountain Standard Time (MST), between 3:00 AM and 1:00 PM MST.

We sincerely appreciate your flexibility in accommodating this schedule.

🔒 Data Privacy Statement

By applying, you consent to being contacted via the contact information provided in your application for recruitment purposes only.

Job details
Workplace
Remote
Location
South Africa
Experience
SE
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Remote Raven
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We will connect you with a highly qualified virtual assistant to quickly fill your positions, allowing you time to focus on your business.

Employees
99
Industry
Staffing and Recruiting
Headquarters
Scottsdale, Arizona
Company location
8924 E Pinnacle Peak Rd, Suite G5-583, Scottsdale, Arizona 85255, US

Key team members

Olivia Ouma

Olivia Ouma

Jimvo Maravillas, CPA

Jimvo Maravillas, CPA

Norman Anore Jr

Norman Anore Jr

Christine (Toney) Africa

Christine (Toney) Africa

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