Join our dynamic pediatric dental practice as a Dental Front Desk professional! We are looking for an enthusiastic and organized individual to manage our front desk operations, ensuring a welcoming environment for patients and staff alike. This role is essential in providing seamless experiences and outstanding customer service to our patients.
Responsibilities:
- Greet patients and visitors warmly, creating a friendly atmosphere.
- Manage appointment scheduling, confirmations, and follow-ups.
- Answer phone calls and respond to patient inquiries professionally.
- Verify insurance information and assist patients with understanding their coverage.
- Maintain accurate patient records and administrative documents.
- Coordinate with dental staff to ensure smooth patient flow throughout the office.
- Call to reactivate patients when things are slow.
- Collect payments
We offer a competitive salary range and benefits package. If you're passionate about delivering high-quality dental care and excel in a fast-paced environment, we want to hear from you!
HOURS/DAYS:
Mon 7:30 - 5:00 (1 ½ hour lunch daily!!)
TUES: 9:00 - 1:00 admin day, office is closed
WEDS 8:30 - 7:00
THURS: 8:00 - 6:00
FRI: 7:30 - 3:30, depending on end as this is surgery day (Breakfast AND Lunch on this day is bought by the doctor for everyone)
Every 3rd SATURDAY 9:00 -12:00
This is a 40-hour week. If you work overtime, it is rare, but pay is time and a half.
#IND2
Pay range is $25 - $30
Requirements
- At least 1 year experience as a dental front desk receptionist is required.
- Strong communication skills, both verbal and written.
- Proficiency with Dentrix.
- Exceptional organizational skills and attention to detail.
- A positive attitude and the ability to work well in a team environment.
- Spanish speak a plus
Benefits
PAY: range is $25 - 30
Pay is twice a month on the 6th and 21st
BONUS SYSTEM: there is a great bonus system
BENEFITS:
Medical insurance, we pay up to 85% of premium
Dental (in office, if we can't do it, reimburse 50%)
PAID VACATION: ONE week after one year
Paid holidays if falls on a work day
Offering paid continuing education for those who are interested
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