Role Purposes
ATI Business Group is seeking a detail-oriented Finance Admin to support invoicing and billing operations for the Asia and EMEA regions. This role is responsible for managing the end-to-end invoicing process in D365, including invoice validation, auto-invoice failure investigation, booking and pricing verification, reconciliation, and invoice posting while ensuring data accuracy and compliance with standard procedures.
Your Main Objective
To ensure accurate and timely billing processing by validating invoicing data, resolving auto-invoice failures, handling reconciliation activities, and supporting customer case resolution. This role contributes to operational efficiency through strong analytical skills, attention to detail, and proactive problem-solving.
### Responsibilities
You will investigate auto-invoice failures and resolve open sales order issues in D365.You will validate booking details including PNR, passenger information, routes, and travel data before invoice posting.You will verify payment status, form of payment, and perform transaction reconciliation to ensure billing accuracy.You will conduct detailed analysis on invoicing and billing cases to determine appropriate resolutions.You will ensure all tasks are completed accurately and in line with the team’s minimum standards and procedures.You will report system issues, process gaps, or operational limitations to the direct supervisor.
### Qualifications
Strong English communication skills, both written and spoken, for daily operational coordination and case handling. Strong attention to detail and accuracy in validating invoicing, booking, and payment data. Excellent analytical and problem-solving skills with the ability to perform in-depth case analysis. Ability to review, validate, and reconcile financial and booking data based on standard procedures. Experience in Finance Operations or invoicing/billing processes is preferred. Basic Microsoft Excel skills are an added advantage. Exposure to the travel industry, including GDS or booking systems, is a plus. Proactive, organized, and able to manage multiple tasks in a fast-paced environment.Willing to work on shifting schedules (24/7), including public holidays and weekends. Willing to work at Central Jakarta (Batu Tulis, Gambir) or BSD, Tangerang.
Be Part of the ATI Journey
At ATI Business Group, our mission is to support our clients’ growth by providing cost-effective technology and talented, scalable resources on demand. Since our founding in 2002, ATI has focused exclusively on serving the travel and hospitality industries worldwide. With over 1400 employees, we are proud to deliver exceptional services that drive success for our global clients.
