Abeloff Auto Group is seeking an enthusiastic and customer-focused Automotive Service Advisor to join our growing team. We are a family-owned dealership serving the Poconos for over 60 years, and our employees are our greatest asset. If you thrive in a fast-paced environment, enjoy helping customers, and want long‑term career growth, we’d love to meet you.
Key Responsibilities
- Serve as the primary point of contact between customers and the service department
- Greet customers, assess vehicle concerns, and recommend appropriate repairs and maintenance
- Prepare and explain repair estimates clearly and professionally
- Verify coverage and obtain authorizations from insurance companies, factory warranties, and aftermarket warranties
- Assign repair orders to technicians and monitor workflow
- Keep customers informed throughout the service process and ensure satisfaction upon completion
- Ensure all work meets dealership and customer expectations
Requirements
Qualifications
- Ability to multi-task in a fast-paced environment while maintaining a friendly, professional demeanor
- Strong customer service and communication skills (Face-to-face customer service experience preferred)
- Excellent organization, administrative, and attention-to-detail skills
- Automotive parts knowledge is a plus
- Previous experience as an Automotive Service Advisor is a strong advantage
- Valid driver’s license
- Ability to pass a drug screening
Benefits
Compensation & Benefits
- Earning potential: $50,000 – $100,000 annually (salary + bonus compensation plan)
- Medical, dental, and life insurance starting the first of the month after hire
- Short-term and long-term disability options
- Additional life and accident insurance available
- 401(k) with company match
- Paid vacation and holidays
- Always closed on Sundays
- Full-time position with a flexible schedule and rotating Saturdays off
- Comprehensive training program (hands-on and formal training)
- Employee discounts on parts, labor, and vehicle purchases
ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For these people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs. We are at the start of a period of profound change in the motor world. Vehicles are more connected, intelligent, and accessible than ever. It is thought that by 2050, transportation will be dramatically different in urban areas, as more and more people opt for shared travel / shared ownership, and Mobility as a Service (MaaS) takes shape. As the UK’s largest specialist motor insurer, we have immersed ourselves in this changing world, learning and adapting to provide our brokers with the insight and specialist cover that their clients require along the journey of future mobility. Our new Class of business, Motor Innovation is designed for the vehicles of tomorrow; from autonomous cars and connected vehicles to insurance embedded into platforms and insurance cover for limited durations Discover more at ers.com
Key team members
Declan O'Mahony
John T.
Jonathan Watson
Stevan Popovic
Jobr aggregates jobs directly from company career portals — no middlemen. Our team applies on your behalf with AI-tailored resumes, reviewed by a human before submission.