Senior Operations Manager (Healthcare Insurance) | Hybrid
Posted 28 days ago
Responsibilities:
- Operational Oversight: Take charge of daily operations across diverse business lines, expertly handling business analysis and vendor partnerships.
- Performance Management: Drive consistent achievement of KPIs with a strong emphasis on service levels, customer satisfaction, and quality excellence.
- Strategic Planning: Play a key role in shaping long-term strategies, delivering insightful project reports, and leading change control initiatives.
- Risk & Compliance: Proactively monitor risks and ensure all activities align with legal requirements and internal policies.
- Talent Development: Inspire and nurture teams, enhancing their capabilities while supporting vital decision-making processes.
- Process Excellence: Lead the charge in analyzing systems to uncover and implement impactful process improvements.
Requirements
Shift Schedule: Night shift,
Work Setup: Hybrid Setup (3x/week Onsite, Weekends off) in McKinley Hill, Taguig
Qualifications:
- Bachelor's or master's degree and relevant industry experience.
- Minimum of 15 years of professional experience, preferably with international organizations having global in-house delivery.
- At least 5 years of Operations Management experience at a managerial level
- Must have experience in handling healthcare insurance accounts in a Global Capability Center.
Benefits
Benefits:
- Retirement Benefit
- Annual Appraisal
- Annual Performance Bonus
- HMO up to 3 dependents
- Free parking & shuttle service
Other open roles at Tasq Staffing Solutions, Inc.(6)
Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality… that’s the TASQ guarantee!
Key team members
Praadhip Sathyan
Luisa Panaligan
Yan Gamba
Erika Anelle D.
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