OfficeDanbury, CT
Are you passionate about delivering exceptional customer experiences and growing your career in sales?
 
Join Richards Building Supply, a family-owned and operated company with over 40 years of success!
 
We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.
### Why Join Us?
  • Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
  • Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
  • Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
  • Top-Tier Benefits:
  • Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
  • Additional voluntary benefits, including disability coverage and accident insurance.
  • Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
  • Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.
  • ### What You'll Do:
  • Act as a trusted advisor to customers, helping them find the right products for their projects.
  • Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
  • Collaborate with Outside Sales reps to drive sales and resolve customer needs.
  • Process orders, track inventory, and coordinate product transfers to meet customer demands.
  • Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
  • Maintain accurate records, process payments, and ensure seamless order fulfillment.
  • ### Requirements:
  • 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
  • Strong computer skills (Microsoft Office, CRM experience a plus!).
  • Ability to multitask in a fast-paced environment.
  • Industry knowledge is a plus—but we’re happy to train motivated candidates!
  • Spanish-speaking skills are a strong advantage but not required.
  • Willingness to travel overnight (up to 10%).
  • Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!
     
    Req ID #ZR Danbury
    Job details
    Workplace
    Office
    Location
    Danbury, CT
    Richards Building Supply logo
    Richards Building Supply
    View company page

    Richards Supply exists to help our customers overcome challenges, improve efficiencies, and increase productivity. Richards is a leading general-line distributor serving the following industries: Industrial ▪ Contractors ▪ Mechanical ▪ Government ▪ Utilities ▪ Institutional ▪ Healthcare ▪ Infrastructure ▪ Pharmaceutical ▪ Manufacturing ▪ Food & Beverage The company is headquartered in Waco, Texas and also maintains fully stocked branches in Fort Worth, TX and Temple, TX. All locations have display showrooms with counter service, will-call service and modern warehouses with bar code bin location systems. We have an experienced team with core competencies in our full range of products. You will notice----our people's experience and commitment to service makes the difference. Richards has earned the reputation as a reliable, competitive supply house that is quick to react to customer requirements. We offer solutions to our customer needs. Richards represents over 500 quality manufacturers that offer hundreds of thousands of items. We also welcome the opportunity to source special and non-stock products in a timely manner, for our customers.

    Employees
    45
    Industry
    Wholesale
    Headquarters
    Waco, TX
    Founded
    1937
    Company location
    2200 Franklin Ave, Waco, TX 76701, US
    Specialties
    Abrasives, Air Tools & Compressors, Safety Supplies, PPE, Contractor Equipment & Tools, Cords, Cables & Lights, Cutting Tools, Bandsaw Blades, Fasteners and Anchors, Machine Tools, Hose & Tubing, Janitorial, Material Handling & Storage, Welding Products, MRO, and Power Tools

    Key team members

    Lance Brown

    Lance Brown

    Janet Pickens

    Janet Pickens

    Bob Arnold

    Bob Arnold

    Randy Oxner

    Randy Oxner

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