Quality Control Executive

QC Gemstone - Grader

Designation: QC Gemstone & Media

Location: Jaipur

Working shift : Day Shift

We are looking for a Gemstone Quality Control professional to join our dynamic team. This role will be responsible for Quality Control before processing the gemstones for shipments.

About Nivoda:

Nivoda is a global B2B diamond and gemstone marketplace, providing jewelry retailers with access to competitive, high-quality diamond supplies. Recognized for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimizing inventory risks and optimizing the supply chain.

To know more about us, please visit www.nivoda.com

What you'll do:

Responsibilities include, but are not limited to:

• Follow the guidelines and SOPs

• Assist TL/Managers in identifying areas for improvement

• Perform QC on 100% gemstones before shipping

• Ensure the quality of images and videos captured are as per Nivoda standards

• Ensure gemstones are quality checked as soon as they arrive and decrease waiting time to perform QC on each gemstone

• Perform QC as per the set process maintaining high standards of Nivoda Quality Control which become industry benchmark

• Ensure 0 customer complaints with regards to quality of gemstones

• Notify customers of all quality control issues and get buyer team to offer replacement goods if needed

• Ensure all gemstones are collected in a timely manner, checked for quality and handed over to the Shipping team for timely delivery

• Maintain quality record and generate reports

• Take delivery of all gemstones delivered in the office. Match invoice with system price

• Responsible for safe upkeep of all gemstones received in office

• Daily matching of gemstones received, shipped and stored in safe

What you'll need:

• 2 to 8 years of Experience in Gemstones - Grading, someone who can do basic Quality checks on gemstones such as rubies, emeralds, and sapphires.

• Speaks good English, written and verbal

• Is transparent & honest- as he/she will be dealing with gemstones

• Ability to multitask efficiently with multiple counterparts

• Attention to detail

• Humble, honest, trustworthy

• Shows respect & appreciation for every person

• Takes 100% responsibility with a can-do attitude - Does not blame, complain, criticize or condemn

• Basic experience in color grading

What you'll get:

• Flexible working hours and a great company culture