Lead QA Engineer - AI & Test Automation (Time & Attendance/ Workforce Mgmt)

Symmetrio is recruiting a lead QA Engineer to support a large enterprise technology modernization initiative focused on workforce systems and operational platforms. This role will lead quality assurance efforts across complex enterprise applications while driving a modern, automation-focused testing strategy designed to improve system reliability, accelerate delivery timelines, and enhance overall software quality.

The ideal candidate will have a strong background in test automation, enterprise QA leadership, and process improvement, along with the ability to collaborate across technical and business teams in a fast-paced environment. This individual will play a key role in shaping testing strategy, improving quality visibility, and helping ensure successful project execution across multiple integrated systems.

Responsibilities

• Lead quality assurance initiatives across enterprise applications, integrations, and business-critical systems.
• Design and oversee scalable automated testing solutions to improve efficiency, consistency, and long-term maintainability.
• Collaborate with engineering, infrastructure, and business teams to ensure testing aligns with operational goals and project requirements.
• Establish testing strategies and quality standards across functional, regression, integration, and performance testing efforts.
• Drive continuous improvement initiatives related to automation, testing processes, defect management, and release readiness.
• Develop reporting and quality metrics that provide visibility into testing progress, risks, and system stability.
• Support implementation of modern QA practices, including AI-assisted testing tools and intelligent automation capabilities.
• Participate in project planning, sprint activities, and release discussions to proactively identify quality risks and dependencies.
• Provide mentorship and guidance to QA team members while promoting best practices across the organization.
• Assist with compliance, audit readiness, and documentation efforts related to enterprise software deployments.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
• 5+ years of experience within software quality assurance, test automation, or quality engineering roles.
• Hands-on experience building or managing automated testing frameworks within enterprise environments.
• Strong understanding of software development lifecycle methodologies, Agile practices, and enterprise testing processes.
• Experience working with APIs, backend validation, and integrated enterprise systems.
• Familiarity with CI/CD environments and automated deployment workflows.
• Ability to analyze testing results, identify trends, and communicate risks effectively to both technical and business stakeholders.
• Strong problem-solving, organizational, and communication skills.
• Experience working within large, cross-functional enterprise teams supporting complex technology initiatives.

Preferred Qualifications

• Experience with modern automation tools and frameworks used within enterprise QA environments.
• Exposure to AI-enabled testing tools, intelligent automation, or advanced quality analytics.
• Familiarity with workforce management, HR technology, payroll, or scheduling platforms.
• Experience with scripting or programming languages used for automation development.
• Relevant QA or Agile certifications are a plus.
• Prior experience supporting large-scale digital transformation or enterprise system implementation projects.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)