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Mandolin logo

Member of Technical Staff, Site Reliability

Posted about 2 months ago

OfficeSan FranciscoSE160k - 270k USD

About Mandolin

Nearly every disease will become treatable in our lifetimes. Mandolin is laying the clinical and financial infrastructure to get groundbreaking treatments to patients faster, powered by AI agents.

Mandolin partners closely with the largest healthcare institutions in the US, covering more than $10B drug spend across the country. We're backed by Greylock, SV Angel, Maverick, SignalFire, and the founders of Vercel, Decagon, and Yahoo.

Why we need you

Mandolin’s usage is climbing quickly and we’re preparing for a broad public launch. The platform must deliver enterprise-grade reliability, airtight security, and effortless developer productivity while processing sensitive healthcare data. We’re looking for a DevSecOps leader who can build and operate a rock-solid cloud foundation—then codify the best-practice guardrails that every engineer will rely on as we scale.

What you’ll do

  • Design & own cloud infrastructure on GCP. Establish autoscaling policies, HA networking, and cost-efficient environments across staging and prod.

  • Implement comprehensive security controls. Centralize secrets management and rotation, define zero-trust IAM policies, and integrate continuous vulnerability scanning into CI/CD.

  • Stand up first-class observability. Deploy and maintain metrics, tracing, and log pipelines (Prometheus, Grafana, Cloud Logging, etc.), plus actionable SLOs and alerting.

  • Streamline developer experience. Provide dev-containers, local-env scripts, and clear runbooks that let new engineers ship safely on day one.

  • Embed security into the SDLC. Own IaC (Pulumi), automated compliance checks, and incident-response playbooks.

  • Collaborate across teams. Review architectural changes for security impact and partner with backend teams on scalability initiatives.

  • Scale the function. Optionally hire or mentor a junior engineer once the foundation is solid.

Must-have experience

  • 8 + years building and securing production cloud infrastructure, with deep GCP knowledge (Cloud Run, Cloud Build, IAM).

  • Expert with container orchestration and autoscaling strategies.

  • Proven record deploying centralized secrets management and automated rotation.

  • Ownership of observability stacks and incident-response pipelines.

  • Strong application-security background (OWASP, API gateway/WAF, dependency & image scanning).

  • Mastery of IaC (Terraform, Pulumi, or equivalent) and CI/CD (GitHub Actions, Cloud Build, GitLab CI, etc.).

  • Comfortable operating in a fast, results oriented, and scaling startup environment.

Nice-to-haves

  • Experience with workflow orchestration platforms (Temporal, Cadence, Airflow).

  • Prior work in HIPAA, SOC 2, or similarly regulated environments.

  • Exposure to edge-security patterns (zero-trust networking, service-mesh, mTLS).

  • Background building internal developer platforms or golden-path tooling.

Compensation Philosophy

Compensation for this position will include a base salary, equity, and a variety of comprehensive benefits. The U.S. base salary range for this role is $160,000 - $270,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

 

Benefits & Perks

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

  • Free lunch in the office daily & dinner if you're in the office past 7PM

  • Comprehensive health, dental, & vision insurance for you and your family

  • Life insurance

  • 10 company holidays

  • Take what you need PTO

  • 4% 401k matching

  • $300/month company-sponsored commuter benefits

  • State of the art gym in the office

  • And more!

Please note the above benefits & perks are for full-time employees

Job details
Workplace
Office
Location
San Francisco
Experience
SE
Salary
160k - 270k USD
per year

Mandolin replaces fragmented workflows with AI agents that execute the end-to-end lifecycle, including intake, benefits, prior authorizations, and revenue cycle management. Increase throughput without increasing headcount.

Employees
42
Industry
Hospitals and Health Care

Key team members

Jerry Chen

Jerry Chen

Luke Birdeau

Luke Birdeau

David Kong

David Kong

Jacob Richardson

Jacob Richardson

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