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ATI Business Group logo

Junior Travel Consultant

Posted about 2 months ago

OfficeCentral JakartaEN
Role Purpose:

We are looking for a Junior Travel Consultant to assist clients with their travel needs. If you have an interest in the travel industry, basic knowledge of GDS systems, and proficient in English communication skills, we'd love to get to know you.
### Responsibilities
  • End-to-end ticketing processes (issue, reissue, refund, etc.)
  • Respond to customer inquiries with accurate information.
  • Keep productivity benchmark and accuracy as per team’s minimum standard
  • Carefully follow instructions and pre-established guidelines to perform assigned tasks
  • Ensure that all work is processed according to the team’s minimum standard
  • Report any issues or system limitations to the direct supervisor
  • ### Qualifications
  • Fresh graduate - Minimum Bachelor's degree from any major; vocational school graduates in tourism welcome to apply
  • Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills
  • Prior knowledge in the travel industry and GDS (Sabre, Amadeus, Galileo, etc.) would be beneficial
  • Willingness to work at both Central Jakarta and BSD City
  • Ability to work flexible hours, including rotating shifts on a 24/7 schedule
  • Be Part of ATI Journey:

    Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 1300 employees providing services to our clients across the globe.
    Job details
    Workplace
    Office
    Location
    Central Jakarta
    Experience
    EN
    ATI Business Group logo
    ATI Business Group
    View company page

    Powering the Future of Travel Operations 2000+ Travel Experts ATI helps travel businesses unlock efficiency and performance through tailored operational support and AI led capabilities. 80+ Global Clients We blend people, process, and technology to deliver lasting impact. 100% Travel Focused We are a business process management and technology company singularly focused on the travel…

    Employees
    1321
    Industry
    Business Consulting and Services
    Headquarters
    Jakarta
    Founded
    2001
    Company location
    Jl Batu Tulis Raya no.13c, Jakarta, 10120, ID
    Specialties
    Fare Loading & Fare Filing, Finance & Accounting Support Services, Ticketing Refund Operation Support, Land Travel Distribution, Business IT Development, Fare Audit Services, Business Process Outsourcing, Multi GDS Fare Filing, and Business Consulting

    Key team members

    Brad Holman

    Brad Holman

    i made wirawan saputra

    i made wirawan saputra

    Japanese Speaker of ATI Business Group Jakarta

    Riskal Arief

    Riskal Arief

    Data Analyst at ATI Business Group

    Xena Levina

    Xena Levina

    International Ticketing Consultant at ATI Business Group - Flight Centre, Ltd

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