We are looking for a Head of Account Management to run our global organization as a high-octane commercial engine. You will own Net Revenue Retention (NRR) on a global scale, turning technical partnerships into strategic growth. This is a seat for a leader who thrives on complexity and is ready to drive excellence in a company already operating at the highest level of global business.
Revenue & Strategy
Own the NRR: Drive Net Retention and Expansion revenue through a structured, data-led account strategy.
Identify Growth Gaps: Analyze usage data and market trends to find "white-space" for upselling and cross-selling.
Executive Partnership: Lead high-stakes negotiations and foster relationships with our top-tier enterprise clients globally.
Team & Performance
Coach for Impact: Lead and upskill a global team, shifting them from "support" to "commercial growth" experts.
Drive Accountability: Set aggressive KPIs and hold the team to them through rigorous performance management.
Build the Playbook: Standardize QBRs, health scores, and retention workflows to make growth predictable.
Cross-Functional Leadership
Voice of the Customer: Partner with Product and Engineering to ensure the roadmap solves high-value client pain points.
Executive Alignment: Represent the AM org to the C-suite with clear, data-backed reporting on risks and wins.
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Key team members
Giedrius Stalioraitis
Aleksandr Goriunov
Dainora Tverijonė
Virginijus Magelinskas
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