Property Manager, Multifamily

 

 

The Property Manager will lead the overall operations, financial performance, and resident experience across a portfolio of multifamily residential properties. This role is responsible for managing day-to-day property operations, driving occupancy and revenue, and ensuring a best-in-class living experience for residents. The Property Manager will oversee on-site teams, including leasing, maintenance, and concierge staff, while ensuring compliance with all applicable regulations and company standards. The ideal candidate has a proven track record in residential property management, team leadership, and delivering strong financial and operational results.

Strong financial performance and achievement of budget targets

High occupancy, strong leasing performance, and resident retention

Exceptional resident satisfaction and service delivery

Well-maintained, compliant, and efficiently operated properties

High-performing, engaged, and accountable teams

KPIs: property financial targets (NOI, budget adherence), occupancy & leasing performance, resident satisfaction and retention, and team performance & engagement

Strong financial acumen with ability to analyze budgets, forecasts, and financial statements

Knowledge of residential leasing, rent regulation, and property operations

Knowledge of NYC housing regulations, including affordable / rent stabilization, HPD compliance, DOB permitting, and local law requirements (e.g. LL11, LL84, LL97)

Strong leadership and team management skills

Excellent communication and problem-solving abilities

Ability to manage multiple priorities in a fast-paced environment

Working knowledge of building systems (mechanical, electrical, plumbing)

Proficiency in Yardi, BuildingLink, Microsoft Office, and related systems

At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -

ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.