About us

At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. 

But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the role

Based out of our Melbourne Hub, the Sales Team Leader will be responsible for managing a small team of high performing Sales Consultants. As a high performer yourself the role will be split 80% hands on, on the phone and 20% managing, mentoring and developing the team whilst acting as a right hand to the National Sales Manager.

You'll lead by example, handling your own pipeline of customers while supporting the performance and growth of a small sales team. This is an ideal role for someone who wants to continue refining their sales craft while gaining exposure to leadership responsibilities with a clear development pathway toward a full management role. We’re looking for someone who takes a strategic lens to their career, thrives in a fast-paced, high-growth environment, and is eager to step into more responsibility.

### Responsibilities

Respond to inbound customer enquiries and convert them from interest to subscription

Manage the full customer pipeline with precision, ensuring every enquiry is contacted, nurtured, and followed up to maximise conversion and reduce lead leakage

Clearly articulate Splend’s value proposition, unique business model, and how our offering support driver success in the rideshare space

Be a product expert, able to confidently educate customers on Splend’s full vehicle portfolio, including mainstream models, electric vehicles (EVs), high-capacity people movers, and luxury cars

Work cross-functionally with depot and operations teams to align with business priorities

Drive high levels of customer satisfaction with a solutions-first approach

Act as the right-hand to the National Sales Manager, helping to guide daily sales activity

Mentor and coach Sales Consultants to improve performance and hit KPIs

Provide support in onboarding, process improvement, and team planning

Take ownership of team reporting, pipeline tracking, and forecasting where required

Help shape the team culture and contribute ideas to broader sales strategy

### What you'll bring

Proven success in a phone-based sales role with high conversion rates

2-3 years of B2C sales experience, ideally in rideshare, mobility, automotive, or subscription industries (desirable but not required)

Demonstrated interest or experience in team support, mentoring, or leadership

Strong interpersonal and communication skills to build rapport across diverse audiences

Proficient with Microsoft Excel for sales reporting and tracking

CRM experience (Salesforce, HubSpot, Zoho, etc.) is a bonus

Strategic thinker with a desire to grow into a long-term leadership career

Able to work alternate Saturdays (with a day off in lieu)

Splend is a dynamic growth company driven a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

### What we offer

Performance based bonus

Salary packaging with 15% employer contributions for Electric Vehicles

A day off on your birthday

Employee Assistance Program

Dedicated Learning & Development platform.

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

Sales Team Leader

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