IT Support / Device & Systems Administrator (PRRIT0326)-1 year contract

PRIORITY, one of the largest and fastest-growing Management and IT consulting firms in Greece, is seeking an IT Support / Device & Systems Administrator for a 1-year contract to support our client in the retail sector. This position offers an exciting opportunity to work in a dynamic environment, providing technical support and ensuring the smooth operation of IT systems within retail locations.

Key Responsibilities:

• Assignment, management, and troubleshooting of iPad and iPhone devices used by aestheticians.
• Assignment, management, and troubleshooting of scanner devices used by aestheticians.
• Management of user accounts and devices within the Workspace ONE (AirWatch) environment.
• Assignment and management of Apple devices through the Apple Business Manager platform.
• Supervision of First-Level IT Support across 13 FSS locations, including on-site visits within Athens when required (remote troubleshooting via phone and incident reporting to Cosmote).
• Management of retail laptops across FSS stores (device imaging and assignment).
• Administration of Microsoft Exchange accounts (account creation, license management, and group assignments).
• Management of Digital Signage video content through the Appspace platform.

Requirements

• Proven experience as an IT Support Administrator or in a similar role, preferably within the retail sector.
• Strong knowledge of retail IT technologies, including POS systems.
• Familiarity with networking concepts and troubleshooting.
• Experience with Microsoft Windows and various retail software applications.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to work independently and in a team-oriented environment.
• Relevant IT certifications are a plus.

Benefits

• Competitive remuneration package.
• Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity
• Modern working environment: we adopt practices to improve your experiences at work.