Entry Level Customer Service & Sales Representative
Posted about 2 months ago
Welcome to OneTouch Direct! We are a vibrant and growing company, known as one of the leading contact center solution providers since 1998. We take pride in working with Fortune 500 clients and delivering amazing service with a smile. If you love helping people and want to launch your career in customer service and sales, this is the perfect place for you!
As an Entry Level Customer Service & Sales Representative, you will be the friendly voice our customers count on. You'll assist customers with their questions, solve problems, and introduce them to our fantastic products and services — all while gaining valuable experience in a supportive environment.
What You'll Do:
- Answer inbound calls and provide friendly, helpful assistance.
- Help client resolve their issues with patience and care.
- Share information about products and services to meet business customer needs.
- Keep accurate records of customer interactions.
- Work with your team to create a positive and engaging customer experience.
Requirements
- No prior sales experience required — we will train you!
- Must have desire to sale and communicate with clients to present Verizon products.
- Great communication and listening skills.
- A positive attitude and enthusiasm for helping others.
- Comfortable working with computers and learning new systems.
- Ability to work well in a fast-paced, team-oriented environment.
- Reliable and eager to learn and grow your career.
Benefits
- Full-Time Hours: Guaranteed 40 hours per week schedule, with overtime opportunities!
- GREAT Earning Opportunities: Competitive hourly pay PLUS weekly and monthly bonus opportunities!
- Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits: Health Care Plan (Medical, Dental & Vision)
- Growth: Opportunity for professional advancement as we grow! Promote from within!
- Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups
Other open roles at OneTouch Direct(6)
OneTouch Direct is a global call center with best-in-class customer service, offering omnichannel support, sales and lead generation to clients.
Key team members
Chris Reed
Michael Province
Nancy Calandra
Larry Lavin
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