Accounts Receivable Assistant

Job title: Accounts Receivable

Contract Type: Full Time Permanent, subject to 6 months' probation

Location: Ballymount Co. Dublin

Salary: €32,000 - 35,000 per annum, paid monthly

Who are we?

At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future.

Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we’ve developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world.

We are seeking a diligent and organized Credit Controller to join our team. In this role, you will be responsible for managing customer accounts, ensuring timely collection of payments, and maintaining accurate ledgers.

Core role and responsibilities:

• Manage a designated ledger of customer accounts, ensuring payments are received on time and credit terms are adhered to.
• Monitor outstanding balances, identify overdue accounts, and proactively follow up with customers via phone, email, and written communication.
• Investigate and resolve payment discrepancies, invoice issues, and customer queries in collaboration with internal teams.
• Maintain accurate and up-to-date records within our internal finance system, ensuring all notes and actions are logged.
• Support the month‑end close process by reconciling accounts and providing status updates on overdue invoices.
• Collaborate with Sales, Customer Service, and Operations to streamline processes and minimise recurring billing or payment issues.
• Participate in rota‑based duties to manage incoming customer calls as well as outbound collection activity.

Requirements

• Proven experience in credit control or accounts receivable at least 2 years.
• Strong knowledge of credit control processes and best practices.
• Excellent communication and negotiation skills.
• Ability to build and maintain positive relationships with customers.
• Strong analytical skills and attention to detail.
• Proficient in Microsoft Excel and accounting software.
• Ability to work independently and meet deadlines under pressure.
• Team-oriented with a focus on improving processes and systems.
• Comfortable with making Collection calls as well as taking incoming calls on a Rota basis.

Benefits

• Monday - Friday Days working pattern
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression