Highbar Physical Therapy logo

Patient Care Coordinator

Highbar Physical Therapy·See all Highbar Physical Therapy jobs on Jobr

Posted about 1 month ago

OfficeWayland, MA
Highbar Physical Therapy is Hiring!

Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.

We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients.

Join us as a Patient Care Coordinator!
 
The Patient Care Coordinator (PCC) is an integral part of the clinical team – they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic.  The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.
 
### What You'll Do:
  • Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
  • Greets and directs patients, vendors and visitors of the clinic.
  • Ensures new patients complete appropriate paperwork. Once completed, organizes and adds to patient chart for first appointment.
  • Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
  • Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
  • Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
  • Assists therapists with faxing patient information to medical offices as requested.
  • Maintains a general understanding of insurances, including how to read benefit eligibility.
  • Explains benefit details to patients including authorization requirements, copays, and deductibles.
  • Initiates appropriate collection activity in accordance with company policies and procedures.
  • Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
  • Regularly reviews essential reporting and dashboards to ensure all tasks are completed in a timely manner.
    • ### Qualifications:
  • High school diploma or general education degree (GED)
  • Two to three years of related experience and/or training
  • Associate degree in healthcare administration or a related field of study preferred
    • ### Compensation Package:
  • Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment
  • We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.
    • Take the next step in your career with Highbar Physical Therapy – Apply today!

    More About Us:
    We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.

    Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

    Other open roles at Highbar Physical Therapy(6)

    Site Coordinator
    Plymouth, MA
    On-site
    Outpatient Physical Therapist
    South Kingstown, RI
    On-site
    Pelvic Health Physical Therapist
    Norwell, MA
    On-site
    Insurance Authorization Specialist
    Providence, RI - Administrative
    On-site
    Patient Care Coordinator
    Pawtucket, RI
    On-site
    See all Highbar Physical Therapy jobs on Jobr
    Job details
    Workplace
    Office
    Location
    Wayland, MA
    Highbar Physical Therapy logo
    Highbar Physical Therapy
    View company page

    Highbar physical therapy provides a proactive, personalized approach to living a healthier, happier life. Through a transformative approach to physical therapy, we empower our clinicians to deliver life-changing outcomes—so people can feel better, move freely, and live fully.

    WebsiteLinkedIn+3
    Employees
    328
    Industry
    Physical, Occupational and Speech Therapists
    Headquarters
    Providence, Rhode Island
    Founded
    2000
    Company location
    131 b Pitman St, Providence, Rhode Island 02906, US
    Specialties
    Health & Wellness, Sports Medicine, Prevention, Chronic Conditions, Fitness, Work Hardening, Trigger Point Dry Needling, Aquatic Therapy, Running Analysis, Orthopedics, Functional Movement Screens, Free Consultations, Concussions, and Physical Therapy

    Key team members

    Carlos Missagia, CPA, MBA

    Carlos Missagia, CPA, MBA

    Victor Sandman PT, DPT

    Victor Sandman PT, DPT

    Han Low

    Han Low

    Michelle Collie, PT, MS, DPT, OCS

    Michelle Collie, PT, MS, DPT, OCS

    Apply smarter with Jobr

    Jobr aggregates jobs directly from company career portals — no middlemen. Our team applies on your behalf with AI-tailored resumes, reviewed by a human before submission.

    Direct from company career pages
    AI-personalised cover letters
    Human review before every submit
    Application tracking & follow-ups