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DDQ Digitization Specialist (Data Entry)

Posted about 2 months ago

OfficeAngeles, Pampanga, PhilippinesEN

Position Overview

We are seeking a highly detail-oriented DDQ Digitization Specialist to support an AI-first Due Diligence Questionnaire (DDQ) platform through Human-in-the-Loop document review. You will ensure AI-extracted outputs are accurate, complete, and correctly structured against source DDQ documents.

This role requires strong attention to detail, fast turnaround times, and the ability to work with structured legal/business documents in a high-accuracy environment.

Key Responsibilities

Document Review & Validation

  • Access and manage assigned DDQ review queue in a SaaS platform
  • Review DDQ documents page by page against source files
  • Ensure all sections and questions are captured completely and in correct sequential order
  • Verify extracted content matches the source verbatim, including formatting and line breaks

Section & Question Correction

  • Add missing sections/questions using exact source text
  • Correct ordering issues by restructuring sections and questions
  • Preserve all formatting, numbering, and prefixes (e.g., A., 1., Section B)
  • Disambiguate duplicate section names when needed
  • Ensure no duplicate or missed questions across sections

Quality Assurance

  • Validate 100% completeness of sections and questions
  • Ensure strict adherence to SOPs (no editing or answering content)
  • Finalize only when all content is fully accurate and structured correctly

Performance Expectations

  • Complete each DDQ review within 1 hour SLA
  • Achieve 100% accuracy in sections and questions
  • Ensure correct sequencing and placement of all content
  • No modification of source content beyond structural corrections
  • Escalate unclear or incomplete documents appropriately

Success Metrics

  • 100% section and question capture accuracy
  • Correct sequential ordering of all sections
  • Verbatim accuracy of all question text
  • Zero inclusion of answer content
  • Timely completion within SLA requirements

Requirements

Must-Have Skills

  • Strong attention to detail and accuracy
  • Experience reviewing structured documents (forms, questionnaires, legal or business docs)
  • Excellent reading comprehension and data comparison skills
  • High proficiency in copy/paste accuracy and formatting preservation
  • Comfortable working with SaaS tools and document workflows
  • Ability to follow strict SOPs and meet tight deadlines

Preferred Experience

  • DDQ, financial services, investor due diligence, or legal operations experience
  • Exposure to AI-assisted or Human-in-the-Loop workflows
  • Background in document processing, back-office operations, or quality control

Benefits

  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20 PTO credits annually
  • 10% Night Differential
  • Annual Performance-Based Merit Increases and Employee Recognition
  • Great Company Culture
  • Career Growth and Learning
  • A laptop will be provided by the company
  • Onsite, Night Shift
  • 30,000 - 34,500
Job details
Workplace
Office
Location
Angeles, Pampanga, Philippines
Experience
EN

Outsource to the Philippines with SuperStaff unlock global scalability, operational excellence, and cost efficiency through world-class call center solutions.

Employees
245
Industry
Outsourcing/Offshoring
Headquarters
Makati City, NCR
Founded
2009
Company location
6780 Ayala Avenue Building, Makati City, NCR 1223, PH

Key team members

Imee Angeles

Imee Angeles

Kristine Barcelona

Kristine Barcelona

Luisa Vargas Giraldo

Luisa Vargas Giraldo

Aphiah Cey-Jude

Aphiah Cey-Jude

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