The Role
We're hiring a Recruiting Lead to own hiring across our core business functions: GTM, operations, finance, and leadership, while also owning the infrastructure that shapes how Flex hires at scale. This is a hands-on role. You'll carry a full requisition load while simultaneously building the processes, frameworks, and standards that scale across the org. You'll sit at the center of hiring managers, the TA team, and leadership, and your fingerprints are on how Flex hires, not just the roles you close.
Own full-cycle recruiting for business, GTM, operations, finance, and senior leadership roles
Partner with hiring managers to define role scope, seniority, success profiles, and evaluation criteria before a search kicks off
Build and execute outbound sourcing strategies across LinkedIn, referrals, networks, and targeted research
Screen for signal: judgment, ownership mentality, and role-specific depth — not keyword matching
Coordinate structured interview loops and enforce consistent feedback capture across interviewers
Drive offer strategy and closing, including leveling, comp alignment, and counter-offer navigation
Own the ATS: pipeline hygiene, feedback documentation, reporting, and data integrity
Build and maintain hiring infrastructure: interview rubrics, scorecards, leveling guides, and onboarding processes for new hiring managers
Analyze funnel metrics (conversion rates, time-to-fill, source quality, offer acceptance) and use that data to raise bar and improve efficiency
Lead the TA team to ensure alignment on process, candidate experience, and hiring standards across the full org
Serve as the internal owner of how Flex recruits — identifying gaps, proposing improvements, and driving adoption
Own full-cycle recruiting for business, GTM, operations, finance, and senior leadership roles
Partner with hiring managers to define role scope, seniority, success profiles, and evaluation criteria before a search kicks off
Build and execute outbound sourcing strategies across LinkedIn, referrals, networks, and targeted research
Screen for signal: judgment, ownership mentality, and role-specific depth — not keyword matching
Coordinate structured interview loops and enforce consistent feedback capture across interviewers
Drive offer strategy and closing, including leveling, comp alignment, and counter-offer navigation
Own the ATS: pipeline hygiene, feedback documentation, reporting, and data integrity
Build and maintain hiring infrastructure: interview rubrics, scorecards, leveling guides, and onboarding processes for new hiring managers
Analyze funnel metrics (conversion rates, time-to-fill, source quality, offer acceptance) and use that data to raise bar and improve efficiency
Lead the TA team to ensure alignment on process, candidate experience, and hiring standards across the full org
Serve as the internal owner of how Flex recruits — identifying gaps, proposing improvements, and driving adoption
10+ years of full-cycle recruiting experience, with meaningful time spent on business, GTM, or leadership hiring
Demonstrated ability to run multiple complex searches simultaneously without dropping signal quality
Experience building or meaningfully improving hiring processes — rubrics, leveling frameworks, hiring manager onboarding, or ATS architecture
Strong sourcing instincts and comfort running high-volume outbound for competitive, hard-to-fill roles
Highly organized and data-driven, with the ability to identify what's broken in a funnel and fix it
Clear, direct communicator who can push back on vague requirements and hold a high bar even under pressure
Has built the playbook before, not just operated without one — comfortable creating structure in fast-moving, high-growth environments where none existed
Startup or scale-up experience, ideally through a growth phase
Prior experience partnering with or coordinating alongside a recruiting team
Exposure to fintech, AI, or platform-focused companies
Familiarity with modern recruiting tech: Ashby, Greenhouse, Gem, or similar
FBS is the leading innovator of Multiple Listing Service (MLS) technology. Fargo, ND based and 100% employee-owned, FBS is dedicated to providing powerful and innovative products with responsive, personal service. The Flexmls® Platform (mobile + web + IDX), delivers ultimate customization and flexibility to 305,000+ on-the-go real estate subscribers. Spark®, the industry’s first standards-driven and most widely used Web API, and the FlōPlan® System, easy and affordable floor plans generated by a simple smartphone scan, round out a family of products that put MLSs, brokers, and agents in full control of their data and brand. FBS further differentiates itself with unrivaled customer service: nearly 100% client retention, the highest client and user satisfaction, and one of the highest sustained Net Promoter Score® (NPS) scores in any industry (84+).
Key team members
Jay Thompson
Michael Wurzer
Troy Davisson
Jaison Freed
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