Our client a leading edge digital hospital is is looking to hire a Database Administrator and Analyst.
Reporting to the Director, Data & Donor Systems, the Database Administrator & Analyst is responsible for the day-to-day administration, configuration, and maintenance of the Foundation’s donor database systems, including Raiser’s Edge.
This role focuses on executing database operations, maintaining data integrity, managing system configurations, and supporting data processes across fundraising and finance functions. The role ensures that data is accurate, consistent, and aligned with established data governance standards.
Working closely with Gift Administration, Finance, and Development teams, this role plays a key operational function in maintaining the reliability and effectiveness of the Foundation’s data environment.
### Database Administration & Configuration
Administer and maintain Raiser’s Edge and related fundraising systems on a day-to-day basis
Maintain configuration of code tables, attributes, campaigns, appeals, and fund structures, ensuring consistency and alignment with established data standards
Manage user access, permissions, and security groups in alignment with established policies
Monitor system performance and support ongoing database stability and reliability
Perform routine system updates and assist with troubleshooting system and data issues
### Data Operations & Processing
Execute imports, exports, and bulk data updates within Raiser’s Edge
Perform global changes and mass updates in accordance with defined business rules
Prepare and manage data files for campaigns, vendors, and operational needs
Execute and support all data entry activities, including manual entry where required
Oversee and monitor automated data entry processes, ensuring accuracy, completeness, and alignment with established data governance standards
Support ongoing data processing activities across fundraising operations
### Data Integrity & Quality Control
Perform regular data audits, validation checks, and clean-up activities
Support scheduled data quality reviews and audit processes to ensure ongoing integrity of donor and campaign data
Identify and correct data inconsistencies and errors
Ensure adherence to data governance standards and coding structures
Escalate complex data issues to the Senior Manager as required
### Security & Access Management
Maintain user access controls and permissions within the database
Support enforcement of data security and access policies
Ensure appropriate handling and protection of donor data
### Reporting & Data Support
Develop and execute queries, lists, and reports as requested
Support data extraction for campaigns and operational reporting
Ensure accuracy and consistency of all data outputs
### Integration & System Support
Assist in monitoring data flow between Raiser’s Edge and integrated systems
Support troubleshooting of data discrepancies across platforms
Work with vendors and internal teams to support system functionality
### User Support & Documentation
Provide day-to-day support to users for database-related requests
Assist staff with queries, reports, and system usage
Maintain documentation for data processes and system workflows
### Collaboration & Cross-Functional Support
Work closely with Gift Administration to support accurate data entry and record maintenance
Collaborate with Finance to support reconciliation processes by ensuring donor database records are accurate and aligned with financial data
Support Development teams with campaign data preparation and execution
### Qualifications
Post-secondary education in Information Systems, Business, or related field
4–6 years of experience working with CRM systems (Raiser’s Edge preferred)
Experience working with Raiser’s Edge and familiarity with Financial Edge or similar financial systems, with an understanding of how donor data aligns with financial records
Knowledge of charitable gift administration and nonprofit financial practices considered an asset
Strong attention to detail and commitment to data accuracy
### Skills & Competencies
Working knowledge of CRM systems (Raiser’s Edge and Financial Edge preferred)
Experience with queries, data extraction, and database operations
Strong attention to detail and data accuracy
Ability to execute repetitive and detailed tasks with high accuracy
Strong problem-solving and troubleshooting skills
Ability to manage multiple requests and deadlines
Strong communication and collaboration skills
Commitment to confidentiality and data integrity
### Working Conditions
Hybrid Working Environment: 3 days/week in-office – Tues/Wed/Thurs
Occasional extended in-office hours (Mon/Fri) during month-end, audits, database integrations or campaign launches
AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.
Accessibility: If you need any accommodations during the interview process, please let us know.
Posted Salary: Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits.
For the most accurate and up-to-date details on this role, please refer directly to AIP Connect’s careers page, as third-party sites may not reflect current information.
