QA Analyst
TouchBistro
Posted 14 days ago
TouchBistro is a leading restaurant management platform powering thousands of restaurants. We’re hiring a QA Analyst, POS in Toronto, to own release confidence and regression protection across our platform. This role is critical to ensuring that changes from internal development, integrations, or device updates , don’t break the experience for our customers.
What You'll Do
- Own and maintain regression coverage across the POS platform
- Validate releases across app versions, OS versions, devices, and integrated hardware (printers, KDS, payment terminals)
- Perform exploratory testing focused on change-induced risk
- Execute release validation, including re-testing after hot fixes and cherry-picks
- Log clear, reproducible defects in Jira with full environment context
- Assess risk of incoming changes and define test coverage
- Drive release readiness and provide go/no-go recommendations
- Monitor post-release signals and flag potential regressions
- Review PRs and automation failures through a QA risk lens
What You Bring
- QA experience in a product environment
- Strong regression testing and release validation experience
- Experience testing iOS or mobile applications
- Ability to assess change risk and prioritize coverage accordingly
- Comfortable working in structured release cycles
- Proficiency with Jira
- Strong ownership mindset and attention to detail
Nice To Have:
- Experience with XCUITest or mobile automation
- Experience with hardware-integrated systems
As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.
Salary is based on relevant skills, experience, and internal equity. This posting reflects an existing vacancy. Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.
The Perks:
- Generous Time Off Program
- Health, Dental, and Vision Benefits
- Flexible Health and Wellness Plan
- Parental Leave & top up
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
About Us
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t.
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