Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values:

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

Reporting to the Warehouse Supervisor, this individual is responsible for leading the team to deliver excellent customer service consistent with Trail Appliances expectations by driving the overall improvement of all warehouse duties, customer service, techniques and objectives.

### As a Warehouse Team Lead you will…

Provide leadership and support to your team, ensuring team and business goals are widely communicated and understood

Demonstrate you are a strong team player by collaborating with your peers to promote positive relationships which deliver excellent results

Create an environment oriented to trust, open communication, creative thinking and cohesive team effort

Facilitate problem solving and collaboration

Intervene when necessary to aid the group in resolving issues

Coach and help develop team members

·Ensuring Health and Safety compliance is maintained at all times, addressing any potential risks immediately

Escalate issues which cannot be resolved by the team

Other duties as assigned

### We hope you are passionate about…

Teamwork! You are a team player who is able to work independently with limited supervision

Customer Service! You are a people person and can be the liaison for the customer

Leadership! You live and breathe the company values and Mission statement, serving as an example to the entire team.

### The experience we need…

Minimum 2 years warehouse experience (leading a team of 5 or more individuals)

Stand-up/Sit-down counter balance experience and certification. Carton Clamp operation desired.

Experience with Reach Truck operation

Knowledge of reverse logistics would be an asset

Minimum Grade 12 Education

Excellent verbal, written and interpersonal communication skills

Detail oriented with excellent analytical and problem solving skills in regards to customer service, including the ability to deal with situations where information is difficult to obtain, complex or ambiguous

Ability to establish priorities, work and think independently and in a team-setting, handle multiple ongoing issues and achieve objectives without direct supervision

Proficiency in MS Word, Excel and Outlook.

### What can you expect….

Competitive wages

Benefits after 90 days

A fantastic Team Environment

Working days: Tuesday - Saturday

Hourly rate: $24.60

INDHP

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

Warehouse Team Lead Langford (0426)

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