Senior AI Integrations & Automation Engineer
Posted about 2 months ago
Cloudinary is seeking a Senior AI Integrations & Automation Engineer to drive automation, integrations, and AI enablement across the organization. Reporting to the VP of MIS (CFO Office), this is a high-impact individual contributor role responsible for designing and delivering scalable integrations and AI-powered workflows that improve efficiency and accelerate business execution.
This role combines deep technical expertise with practical AI application (including LLM-based workflows), operating with a strong MVP-first, bias-for-action approach and full ownership from design through production and optimization. It plays a key role in shaping Cloudinary’s modern MIS capabilities and business infrastructure.
- Design, build, and deploy integrations across enterprise systems (Salesforce, NetSuite, Slack, Okta)
- Deliver MVP-first solutions and iterate based on feedback
- Implement integrations via iPaaS (Workato, Zapier, Make, Tray), custom APIs (Python, Node.js), or hybrid approaches
- Own and operate the MCP Gateway as a central AI integration platform
- Build reusable connectors and expand platform capabilities
- Ensure reliability, security, scalability (monitoring, retries, auth, rate limiting, versioning)
- Develop AI-powered workflows and tools (LLMs, agents, RAG, function calling)
- Apply responsible AI practices (governance, auditability, compliance)
- Ensure system reliability and operational excellence (logging, alerting, runbooks, incident response)
- Own integrations end-to-end, including documentation and maintainability
- Collaborate cross-functionally (Finance, GTM, CS, Security, IT) to translate needs into scalable solutions
- Identify and drive automation opportunities across the organization
- In scope: automation workflows, MCP Gateway, AI tools, business system integrations, reliability & observability
- Out of scope: physical IT operations, endpoint support
Scope
Technical
- 5+ years in integrations / MIS / systems engineering in SaaS environments
- Strong API experience (REST, GraphQL, webhooks)
- Proficiency in Python or JavaScript (Node.js / TypeScript)
- Hands-on experience with iPaaS tools (Workato, Zapier, Make, Tray)
- Familiarity with enterprise systems (Salesforce, Okta, NetSuite, Google Workspace)
- Understanding of IAM, OAuth, API security, and compliance (SOC2, ISO, GDPR)
- Experience building AI-powered workflows or tools
- Understanding of LLM systems, orchestration, and integrations
- Familiarity with MCP or similar frameworks (preferred)
- Proven ability to deliver quickly (MVP → iterate → scale)
- Strong problem-solving and iterative mindset
- Comfortable in fast-paced, ambiguous environments
- Strong communication skills
- High standards for documentation and maintainability
- Self-driven, proactive, and outcome-oriented
- Collaborative and transparent
- Experience with MCP or API mediation layers
- Event-driven architectures or data pipelines
- Relevant certifications (Okta, Salesforce, Workato)
- Integration delivery speed and throughput
- Adoption and impact of automation (time saved, efficiency gains)
- MCP Gateway reliability and scalability
- Reduction in operational overhead
- Stakeholder satisfaction
AI & Automation
Execution
Professional
Nice to Have
Success Metrics
Streamline media management and improve user experience by automatically delivering images and videos, enhanced and optimized for every user.
Key team members
Avihay Tsayeg
Bridget Roman
Naveen Prasanna
Amit Brucker
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