This isn't a background IT role. You'll be architecting and owning cloud environments — Citrix, Azure Virtual Desktop, Parallels RAS — across a complex multi-tenant MSP ecosystem. You're a technical leader, a problem-solver, and a mentor who takes pride in building infrastructure that just works.
What you'll do
→ Architect, deploy, and optimize Citrix Virtual Apps & Desktops, Citrix Cloud, and Citrix Gateway environments
→ Build and maintain Azure Virtual Desktop (AVD) and Windows 365 environments — FSLogix, image management, session host deployment
→ Own Tier 3 escalation for complex cloud infrastructure issues — you're the last line of defense
→ Drive cloud migrations in collaboration with internal teams and client stakeholders
→ Serve as the subject matter expert on cloud and VDI — advising clients with strategic, forward-thinking recommendations
→ Ensure high availability, disaster recovery, and security hardening across all hosted environments
→ Mentor junior engineers and elevate the technical knowledge of the entire team
→ Stay ahead of the curve on emerging cloud trends and bring recommendations to the table
Requirements
→ 5+ years in IT, with at least 3 years in cloud infrastructure and virtual desktop technologies
→ Deep, hands-on expertise in Citrix, Parallels RAS, and Microsoft cloud desktop platforms
→ Fluency in networking fundamentals, Active Directory, GPOs, and Windows Server
→ Experience managing multi-tenant or multi-client cloud environments (MSP experience is a plus)
→ Strong documentation habits and proficiency with ticketing systems (Syncro experience a bonus)
→ Certifications such as CCA-V, CCP-V, Parallels Certified Professional, or AZ-140/MS-102 are a big plus
→ A degree in Computer Science, Engineering, or equivalent real-world experience
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Salary Range: $65,000-75,000
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