Hungarian-Speaking Customer Service Roles in Sofia, Bulgaria - Free Relocation

Mercier Consultancy is delighted to offer Hungarian-Speaking Customer Service Roles based in Sofia, Bulgaria, featuring a free relocation package to support your move. If you are passionate about customer service and fluent in Hungarian and English, this is a fantastic opportunity to join a dynamic team and develop your career.

As a Customer Service Representative, you will assist Hungarian-speaking clients by managing their inquiries, resolving concerns, and ensuring an exceptional customer experience. Your role will be key in maintaining high customer satisfaction levels and fostering long-term relationships.

Responsibilities

• Deliver excellent customer service in Hungarian and English via phone, email, and chat
• Resolve customer questions, concerns, and issues efficiently and professionally
• Accurately record all interactions in the CRM system
• Work collaboratively with internal departments to solve complex customer problems
• Collect and analyze feedback to continuously improve service quality
• Stay updated on product knowledge and company procedures
• Participate in training programs to enhance customer service skills

Requirements

• Fluency in Bulgarian and proficiency in English are essential.
• Applicants are required to explicitly specify their native language and nationality in their application.
• Candidates must be prepared to relocate to Sofia, with comprehensive relocation support provided.
• Possession of EU residency or a valid EU passport is mandatory.

Benefits

•  Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• • Fully paid training sessions from the office
• • Stable job and career development opportunities
• • Attractive salary
• • Additional health insurance
• • 50+ benefits and services to choose from
• • Positive international working environment
• • Support and learning
• • Employee referral bonuses