Agency Support Specialist

Agency Support Specialist

Be the first impression that makes a difference.

We are looking for someone friendly, organized, and dependable to join our team as an Agency Support Specialist. This role is often the first point of contact for our clients and visitors, so you will play an important part in creating a positive experience while also helping keep the office running smoothly day to day.

If you enjoy working with people, staying organized, and jumping in to help where needed, this could be a great fit.

What You’ll Do

• Answer and direct incoming calls in a professional and friendly manner

• Greet clients, visitors, and vendors and make them feel welcome

• Keep the front desk area clean, organized, and presentable

• Receive, sort, and distribute incoming mail and packages

• Prepare outgoing mail and coordinate shipments

• Work with delivery services and vendors as needed

• Provide general administrative support to leadership and staff

• Assist with special projects and day-to-day office needs

• Manage sensitive information with professionalism and confidentiality

What We’re Looking For

• Strong communication skills, both written and verbal

• A positive attitude and a customer-focused approach

• Professional presence and strong interpersonal skills

• Good organizational skills and attention to detail

• Ability to multitask and stay organized in a busy environment

• Reliable, adaptable, and a team player

Qualifications

• High school diploma or GED required

• Valid driver’s license with an acceptable driving record

• Previous experience is a plus, but not required

What We Offer

• Competitive pay

• Mentorship and training to help you grow

• Health, dental, and vision insurance

• 401(k) with employer matching

• HSA and FSA options

• Paid time off and company holidays

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As a national company, the Leavitt Group is one of the largest privately-held insurance agency brokerage in the nation, with over 275 locations across 28 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.