Renewals Specialist - Australia

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About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

Join us as a Boomi Renewals Representative on our Renewals team in Sydney to do the best work of your career and make a profound social impact.

Key Responsibilities

• Build and maintain strong customer relationships to effectively drive optimal renewal rates
• Prepare, process and track renewal Opportunities and Quotes and contracts, ensuring accuracy in Salesforce
• Drive, forecast and secure on-time renewals to meet or exceed revenue and retention targets, including price increases and multi-year contracts
• Partner with the Account Team (CSM and Account Manager) to assess account health, address customer issues, and identify renewal-driven upsell opportunities
• Work closely with the Account Team along with Finance, Legal and Operations to ensure a smooth renewal process

Essential Requirements

• Prior experience working in Renewals, Account Management, Operations or Customer Success role within Software or Technology Sales
• Experience using Salesforce.com
• Attention to detail and processes are imperative; Team Player with collaborative mindset
• Track record of over-achieving goals/quota in past positions
• Strong math, written and verbal communications skills

Preferable

• Software sales experience in software-as-a-service (SaaS)

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to [email protected]. This inbox is strictly for accommodations, please do not send resumes or general inquiries.