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Loop AI logo

Billing Operations Associate

Posted about 2 months ago

OfficeBengaluruEN

About Loop:

Loop is an agentic restaurant intelligence software that augments back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India.

Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline.

Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others.

### We are looking for
A Billing Operations Associate to support our day-to-day invoicing, collections, and accounts receivable work. This is a hands-on, execution-focused role — generating invoices, following up on payments, and keeping our billing records clean.
### What you'll do
  • Generate and send monthly invoices across customers and locations, making sure amounts match contracts, pricing, and usage

  • Track outstanding invoices and follow up with customers on overdue payments

  • Help customers set up and manage payment methods — ACH, auto-pay, credit card

  • Coordinate collections through Stripe and other payment channels

  • Investigate and resolve billing discrepancies; apply credits and adjustments where needed

  • Maintain and share Statements of Account (SOA) with customers

  • Support the finance team during month-end close on billing and revenue tasks

  • Work with Sales, Customer Success, and Operations to keep contract details and billing in sync

  • Keep clean records of contracts, invoices, and payment activity

  • Flag issues early — missed invoices, failed payments, process gaps

### What we're looking for
  • 1–3 years of experience in billing, AR, finance ops, or a similar role

  • Strong working knowledge of Excel (formulas, pivot tables, VLOOKUP/XLOOKUP)

  • Bachelor's degree in commerce, accounting, finance, or a related field (or equivalent experience)

### Nice to have
  • Hands-on experience with Stripe (or a similar billing/payments platform)

  • Prior accounts receivable (AR) experience

  • Exposure to SaaS or subscription billing

Job details
Workplace
Office
Location
Bengaluru
Experience
EN

Located near Luton, Loop Air Conditioning are perfectly placed to provide a wide range of services to commercial and domestic clients across the Home Counties, The Midlands and the South East. We are proud to have a wide selection of customers that we have worked with for many years. Service means everything to us - we provide the same professional service whether we are installing new air conditioning or ventilation system in to a large office building or servicing a domestic unit in a conservatory. 10 reasons to choose Loop: •Quality, energy efficient and economic solutions for all types of buildings and budgets •Professional, friendly installation service for home and work •Suppliers and installers of the major brands - Daikin, Panasonic, Mitsubishi and LG •Proven expertise in design, installation and maintenance •Technical servicing specialists for Sanyo Gas Fired Heat Pumps, GasSafe and REFCOM registered •Ongoing professional support following installation •No job too big or too small with schemes ranging from £1,000 to £100,000 •First class results every time •Free impartial advice and site surveys •Serving the Home Counties, the Midlands and the South East of England Please visit our website for more information at www.loopairconditioning.co.uk.

Industry
Facilities Services
Headquarters
Peters Green, Bedfordshire
Company location
Peters Green, Bedfordshire
Specialties
air conditioning, heating, ventilation, and local

Key team members

Dan Brooks

Dan Brooks

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