POSITION SUMMARY:

End to end responsibility to efficiently manage online data collection projects for multiple accounts and maintaining/growing positive relationship with internal teams, clients, and vendors.

KEY JOB RESPONSIBILITIES:

· Execute flawlessly multiple research projects independently at distinct phases from sale to delivery

· Be the point of contact for clients, internal teams, and vendors

· Review project specs and research design for fielding and data collection

· Continuously monitor project elements, anticipate/identify potential problems, and manage to resolution.

· Manage external vendors and partners to meet project timeline and budget qualifications

· Communicate with clients and internal teams throughout the project cycle to provide project update, recommendations, and liaise with senior staff on any issues

· Work within Sago systems effectively throughout life cycle of project

· Work collaboratively with clients to provide timely updates on progress of project.

· Deploy sample, coordinate with vendors, and monitor throughout field to ensure field completion of required quotas on schedule, including reprovals, quota reports, field reports…etc.

· Respond quickly to unanticipated or urgent issues and manage to resolve them; escalating as appropriate.

· Collaboration and supporting internal and external teams in coding, analysis, reporting.

· Validation and preparing of data deliveries

· Meet client’s timeline expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects

· Build and maintain successful client relationships.

· Work in accordance with the SOP's of company.

· Other duties as assigned.

CORE COMPETENCIES:

· Technical orientation, logical thinking, analytical mind

· Customer service, multi-tasking, and time management skills

· Quickly adopts to changes and new processes

· Superior communication skills

· Focus on quality and attention to detail

· High work ethic and team player attitude

· Client Focus

· Effective communication skills – written and oral

· Collaboration and Teamwork

· Ability to multi-task and flexibility

· Decision Making and Problem Solving

· FOR Eastern Europe :

o Fluent in English (written and oral)

Requirements

QUALIFICATIONS

Education:

· Bachelor’s Degree or equivalent

Experience:

· Must have 1-3 years of experience working in a market research environment or combined PM experience.

· Experience with research design, reporting, data analysis, international data collection, multi- mode methodology, is a plus.

Computer Skills:

· Experience in DIY survey tools and/or panel software usage is a plus

Benefits

* Medical Benefits

* Gourmet Tea/Coffee

* Pick and Drop facility upto 50 miles

* Hybrid mode

Project Manager - Sample Only