HireHawk is a global recruiting and talent network connecting professionals with remote opportunities at U.S. companies. As a Systems Administrator, you will play a pivotal role in ensuring the seamless operation and optimization of our Zoho CRM and Zoho Recruit platforms, supporting our mission to deliver best-in-class recruiting solutions.
Key responsibilities include:
- Implementing and administering Zoho CRM and Zoho Recruit to support business operations.
- Building workflow automations and leveraging Zoho APIs for process efficiency.
- Configuring custom modules and fields within Zoho to meet business requirements.
- Integrating Zoho with other platforms using webhooks or iPaaS tools.
- Creating and maintaining comprehensive technical and process documentation.
- Supporting end-users through ticketing systems and delivering training for business systems.
Requirements
Required Qualifications:
- Bachelor’s degree in IT or Computer Science
- 2+ years of hands-on administration experience with Zoho CRM and Zoho Recruit
- Strong proficiency in workflow automation, custom module, and field configuration within Zoho platforms
- Experience integrating Zoho with other systems using APIs, webhooks, or iPaaS tools
- Proficiency in creating and maintaining technical and process documentation
- Ability to support users via ticketing systems and deliver end-user training
- Willingness to use Hubstaff for time tracking
- Ability to work as an independent contractor and full-time during Eastern Time (EST) business hours
Preferred Qualifications:
- Relevant Zoho certification(s)
- Experience supporting users via ticketing processes
- Experience delivering end-user training for business systems
Benefits
- Access to a $200K+ perk marketplace with discounts on 150+ global services.
- Option to withdraw up to 50% of approved earnings before payday.
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