About frank green

frank green isn’t a person, it’s a philosophy. We’re frank about living green.

Our purpose is to stop single-use plastics. So we create beautifully designed, functional and innovative products that fit seamlessly into your life – products you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

You’ll be a central part of our wholesale team, supporting the Independent and National Sales teams while ensuring our customers receive a consistently high level of service. This is a hands-on role where you’ll manage the coordination of orders, campaigns, and account activity, acting as a key link between Sales and Operations.

You’ll take ownership of nominated accounts and play a critical role in keeping everything moving, from order processing and fulfilment through to campaign execution and stock coordination. With a strong focus on detail and process, you’ll ensure commitments to customers are delivered accurately and on time, while proactively identifying risks, solving problems, and supporting the broader sales team to achieve results.

What You’ll Be Doing

Support the National Sales Agent Network (SAN), BDMs, and National Accounts team
Coordinate closely with warehouse and logistics teams on order priorities
Deliver a high-quality, solutions-focused service experience to all customers
Build strong relationships across wholesale partners and buying groups
Coordinate POS materials, product launches, and campaign rollouts
Prepare and distribute sell-in tools including samples, catalogues, and order forms
Maintain and update systems including Brandscope, NetSuite, and CRM platforms
Contribute to reporting, data management, and continuous improvement initiatives
Liaise with Operations to understand stock availability and constraints

What Success Looks Like

Orders are processed accurately and dispatched on time, with minimal issues
Strong, trusted relationships with wholesale customers and internal teams
Sales teams are well-supported and able to focus on driving growth
Campaigns and product launches are delivered seamlessly and on schedule
Clear visibility of stock, orders, and risks across the wholesale channel
Continuous improvement in processes, systems, and customer experience

About You

Previous experience in sales administration or a wholesale environment
Highly organised with exceptional time management and attention to detail
Strong communicator, confident working with a range of stakeholders
Comfortable working in a fast-paced, high-volume environment
Experience with ERP/CRM systems (NetSuite, Brandscope, or similar)
Proactive, reliable, and solutions-focused in your approach
A genuine team player with a willingness to roll up your sleeves
Tertiary qualification in Business, Commerce, or a related field (preferred)

The Perks

A culture of smart, engaged, values driven people, where everybody's voice matters.
Staff discount on a range of frank green products.
Celebration birthday day off as paid leave.
Supportive leadership and structured onboarding
Plenty of opportunities to grow.
Fun and inclusive staff events and celebrations.

Our Culture

At frank green, we believe diversity makes us better.

Our team is creative, pragmatic, and driven by the mindset that "anything is possible." We love what we do, the impact it has, and we bring passion, creativity, and energy into every project. We're always growing, learning, adapting, and having a lot of fun along the way.

Next Steps

Hit apply and tell us why you’d love to be part of the frank green team.

We aim to respond to all applicants via phone or email within 5 business days of receiving your application. We can’t wait to meet you.

Customer & Supply Administrator