Enterprise Software Customer Trainer (Client-Facing | Remote LATAM)

Join a Top-Rated Tech Company in Big Data!

Smart Apartment Data, a five-star employee-rated company and Best & Brightest Companies to Work For winner, is on the cutting edge of Big Data in real estate. We offer a fun, collaborative environment, generous pay with bonuses, and strong work-life balance.

About Us

For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.

Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b

About the Role
We’re hiring 1 professional to train and support U.S. clients on how to use our real estate software. You’ll lead Zoom trainings, answer questions clearly, and represent our brand with professionalism.

What You’ll Do

• Train clients via Zoom and recorded video walkthroughs
• Guide users through Smart platform features step-by-step
• Provide calm, confident assistance and client support
• Represent Smart with professionalism and patience

Requirements

• Excellent English – clear, soft-spoken, confident
• 1+ year in training, onboarding, or support
• Reliable internet, webcam, and mic
• Presentable on camera (clean background, business attire)
• Quiet home setup (green screen optional)

Bonus Points:

• Software training or onboarding background
• Ability to learn and explain software quickly
• Experience in Customer Education, Enablement, or Implementation
• Familiarity with CRM tools is a plus
• Handled high-value or demanding customers

Not a Fit If:

• You only have back-office/admin experience
• No experience speaking or presenting to groups
• Limited English fluency

Benefits

• 100% Remote, location independent
• Compensation: $2000 - $2,200/month plus incentives
• Opportunity for professional growth and development
• Collaborative and creative work environment