Customer Enablement Specialist (Training & Client Education | Remote LATAM)
Posted 3 months ago
About Us
For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.
Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b
We’re hiring a client-facing training professional to help customers learn and confidently use our platform.
This role is ideal for:
- Trainers
- L&D professionals
- Teachers with strong presentation skills
- Customer-facing professionals
What You'll Do
- Deliver onboarding and training sessions
- Guide clients through product usage
- Help customers become confident users
Requirements
- 2+ years of experience delivering training, onboarding, or customer education sessions
- Experience leading live sessions, workshops, or presentations (not just supporting training)
- Strong ability to explain processes, tools, or platforms clearly
- Excellent communication skills suitable for U.S.-based clients
- English level: C1 or C2 (required)
- Reliable internet and professional remote setup
We’re Especially Interested In Candidates Who Have:
- Experience onboarding customers or users onto a tool, platform, or structured process
- Background in:
- Customer Success / Onboarding
- Product Training / Enablement
- Learning & Development / Corporate Training
- Teaching (with structured group delivery)
- Experience delivering sessions via Zoom or similar tools
- Familiarity with CRM or software tools (a plus, not required)
This Role is NOT a Fit For:
- Customer support roles without training responsibilities
- HR onboarding focused only on internal employees
- Administrative or coordination roles without training delivery
- ESL/teaching roles without structured presentation or facilitation experience
What Makes You Stand Out
- Experience training adults or clients
- Strong presence on video calls
- Ability to explain clearly and confidently
Not a Fit
- No presentation or training experience
- Back-office roles without communication exposure
Benefits
- 100% Remote, location independent
- Compensation: $2000 per month (based on relevant experience and demonstrated skills)
Other open roles at Smart Apartment Data(4)
Largest national datasets trusted by over 10,000 industry professionals, offering a source of accurate apartment data and analytics.
Key team members
Megan Dyk
Nichole Williams, CAS
Wendy Hankins
Tisha Griffith
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