Key responsibilities:
· Strategic Account Ownership
o Lead the development and execution of account strategies.
o Anticipate client needs, industry shifts, and risks — not waiting for requests.
o Ensure account profitability while maintaining strong, long-term partnerships.
· Deep Customer & Market Understanding
o Develop an in-depth knowledge of customer businesses, strategies, and key decision-makers.
o Track customer performance, financial health, and market positioning.
o Leverage market intelligence and competitor insights to shape proactive proposals.
· Commercial Growth & Profitability
o Drive upselling, cross-selling, and new opportunities that increase revenue and margins.
o Negotiate agreements that protect company profitability while creating client value.
o Monitor account KPIs and implement proactive corrective actions.
· Client Relationship Leadership
o Build trusted relationships at senior levels of client organizations.
o Position the company as a proactive, solutions-driven partner.
o Lead business reviews and present actionable insights backed by data.
· Cross-Functional Collaboration
o Direct internal teams to execute account strategies effectively.
o Share customer insights with Marketing, Finance, Operations, and Brand Managers to align strategies.
o Prioritize feedback that supports company growth and profitability.
Requirements
- Bachelor’s or Master’s Degree in Business Administration, Marketing, or a related field
- Minimum 3–5 years of experience in Key Account Management
- Proven experience managing national and/or regional chain retailers
- Prior background in Beauty, Fragrance, Skincare, or Luxury Retail is highly preferred
- Demonstrated track record of achieving or exceeding sales targets
- Hands-on experience in Joint Business Planning (JBP)
- Strong communication skills in Thai and good command of Business English
- Advanced proficiency in Microsoft Excel is required
Benefits
Bonus, Provident Fund, and Group Insurance
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