The IT Operations Team is responsible for ensuring the stability, security, and efficiency of the organization's entire IT environment — operating under a cloud-first model with no on-premises servers. All identity, email, collaboration, storage, device management, and workflows are deployed on Microsoft Azure, Microsoft 365, and Atlassian.
The IT Operations Intern role offers hands-on experience in a cloud-native IT environment. Interns will directly support end users, assist with basic Microsoft 365 and Azure administration, operate Atlassian tools, and receive 1-on-1 mentorship from experienced engineers.
Job Responsibilities:
- Monitor Microsoft 365 and Azure service health
- Provide helpdesk support and manage Jira tickets
- Support Microsoft 365 and Entra ID administration
- Assist with Azure resource management
- Manage devices using Intune
- Administer Atlassian tools (Jira, Confluence, JSM)
- Support network and office IT operations
- Handle onboarding and offboarding processes
- Assist in security and compliance tasks
- Maintain IT assets and licenses
- Support office IT maintenance
- Maintain documentation and reports
Requirements
Who are we looking for?
Must-have:
- IT-related student or graduate
- Basic OS, networking, and Microsoft 365 knowledge
- Understanding of cloud fundamentals
- Good English reading skills
- Responsible and proactive mindset
Nice-to-have:
- Microsoft certifications (MS-900, AZ-900, etc.)
- Experience with Microsoft 365, Azure, Atlassian
- Basic scripting knowledge
Benefits
Why GoTymeX?
🌏 Global Impact - Be part of a team reshaping financial access across multiple countries
💡 Bold & Ambitious - We tackle real problems at scale and give you the space to think big
🌱 Growth-First - Your learning is built into how we work, not an afterthought
🤝 People-Centered - You'll be supported by mentors who want to see you succeed
⚡ Move Fast, Build Well - Work with modern tech and agile teams that move with purpose
and many other cool benefits:
- Allowance: 6,000,000 VND per month (gross).
- Meal allowance: 730,000 VND per month.
- Free motorbike parking.
- Insurance: Social insurance as required by Vietnamese labor law, plus premium healthcare for you and your family - no seniority requirement.
- Annual leave: 15 days of paid leave per year (pro-rated), supporting a healthy work–life balance.
- Training programs: Keep learning and growing with access to training and development programs.
- Many cool company and team activities: You are invited to many activities - all-hands, happy-hour, sports, clubs, and after-work events that build connections beyond the office.
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GoTymeX is GoTyme's Technology and Product Development Hub - bringing together engineering and product people, sharing the global mission to become serial bank builders, and shaping the future of banking through technology.
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