Customer Service Warehouse Associate - Seasonal Part Time

Ewing Outdoor Supply

2010 Shiloh Rd.

Tyler, TX 75703-2612

Pay range ** $18 - $20 per hour **

**Part Time Seasonal**

**Preferred consideration - Bilingual English/Spanish**

Ewing Outdoor Supply looking for a PART TIME SEASONAL associate to provide excellent customer service at our Tyler TX branch! The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority.

This position will have warehouse responsibilities, so the ability to lift 50-70 lbs. will be required of you.

Prior green industry and landscape experience is preferred, but not required, we can teach you.

If your are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit.

As a green industry leader for over 100 years, family owned Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it.

If this sounds like an opportunity that interests you, read the full job description provided above to see if you would be a fit for our team, and in our family.

**Preferred consideration for**

Bilingual (English/Spanish)

Responsibilities

• Go the extra mile to engage customers

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Ask for feedback on provided services and resolve clients’ complaints
• Inform customers about new products and services
• Follow DOT regulations and safety standards

Requirements

• Prior Outdoor Supply Industry Experience
• Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
• Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Be able to lift 50-70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments

• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations

Bonus Points for the Following*

• Bilingual (Spanish & English)

• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of inventory stocking procedures