ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. Our mission as a company is to build world-class software that increases the quality of life for seniors and improves clinical, business, compliance, and operational performance for our clients.

Our ECP team is purpose-driven, collaborative, high-performing, and passionate about building software that makes a real impact. Over the past several years, ECP has undergone significant growth across our customer base, product, and team. As we scale, we are intentional about building a high-performing, data-driven, and efficient hiring engine that can support rapid growth while maintaining a strong culture.

The Opportunity:

We are seeking a Senior Talent Acquisition Specialist who will serve as both a full-cycle recruiter and a process optimizer. This role will partner closely with the Head of People Operations and hiring leaders to build structured, scalable, and AI-enabled recruiting practices that improve quality of hire and increase hiring velocity.

This is a perfect role for someone who thrives in a fast-paced “start-up” culture, who loves to recruit and wants to make a meaningful impact on a business. You’ll have the opportunity to bring new ideas forward and build technology-forward recruiting processes that modernize how talent is assessed and selected in a growing SaaS organization.

While ECP is a fully remote company, we are looking for someone located within driving distance to Milwaukee, who is able to meet with the team on-site once per quarter (on average).

Responsibilities:

Process Optimization & Recruiting Operations

Research and recommend tools, best practices, and processes to elevate the recruiting function
Leverage AI-powered sourcing, screening, and evaluation tools to increase efficiency and address process bottlenecks
Maintain data integrity in our ATS and support tracking metrics
Provide regular reporting and insights on pipeline health and time-to-fill
Design and implement interview scorecards aligned to role requirements and company values
Audit scorecard effectiveness and adjust based on hiring data and performance outcomes
Build documentation and playbooks for repeatable hiring practices
Build a knowledge base for recruiting team members and hiring managers
Support employer branding efforts (LinkedIn, Glassdoor, job boards, referral programs)

Recruiting

Manage full-cycle recruitment for a range of roles (GTM, Engineering, Product, Customer Experience, G&A)
Partner with hiring managers to define role scope, competencies, and interview processes
Conduct initial Zoom video screens, and guide candidates through a smooth and engaging interview process
Create compelling job postings and outreach messaging that reflect our brand and values
Build and maintain a strong pipeline of high-caliber professionals to ensure a steady flow of top talent for current and future hiring needs
Lead offer process, including compensation alignment and closing strategy
Deliver a high-quality, responsive, and professional candidate experience
Conduct market research on compensation, advising hiring managers on salary and pay band expectations
Stay informed on hiring trends, talent market conditions, and best practices in recruiting

Requirements

Bachelor's degree
At least 3 years of experience recruiting technical roles (Software Engineers, QA, etc.)
2+ years of recruiting experience in a SaaS or high-growth environment
2+ years of experience recruiting in-house preferred
Strong understanding of full-cycle recruiting, sourcing strategies, and interview best practices
Experience working with and optimizing an ATS
Experience using AI tools and technology to improve efficiency and scalability
Familiarity with structured interview frameworks and scorecards
Excellent interpersonal, organizational, and communication skills
Ability to thrive in a fast-paced, growing and evolving environment where you wear multiple hats
Ability to partner effectively with hiring managers and senior leaders
Proven ability to successfully manage multiple projects and/or competing priorities simultaneously
High ownership, accountability, attention to detail, and strong operational discipline
Ability to work independently and as part of a collaborative team