Account Director (12-month Fixed Term Contract)

Jones Knowles Ritchie is a branding business, founded in 1990 and proudly independent ever since.

We started out in the world of packaging, but now we’re worldwide—from three founders, to more than 350 of us across the UK, USA and China. Together, we build and deliver brands across the entire consumer experience.

But even more important than what we do, is why we do it. We’re here to inspire brands and people to be their true selves. To be brave. Be tenacious. And above all, be yourself. Because we believe that’s the only way to truly be distinctive, everywhere.

We are looking for an Account Director to join us on a 12 month Fixed term contract from August 2026, reporting into the Group Business Director.

The account management team is the driving force of JKR’s capability.

As an Account Director, you will promote collaboration, and create long-lasting client advocacy by pushing for the very best creative output. You'll be seeking a seat at the top table, yearn to build client development plans, look for new business opportunities, and want to become an inspirational leader.

You'll work across key clients across a variety of projects including Brand Identity redesign and broader Brand Architecture work, where you'd lead projects from end to end.

We're looking for someone to join our team who can have high level brand conversations with the client, and make recommendations based on their clear understanding of the clients business and challenges.

We're looking to build on the success of these client relationships, so we're looking for a strong track record of organic account growth from the successful candidate.

Requirements

• 2+ years brand design agency
• Experience working with global CPG clients
• Lead and motivate a team with multiple disciplines
• Have sharp commercial and business acumen
• Curiosity and excitement for the future of branding
• Ability to 'do' and 'think' for the client, thus creating depth and scope within an account through an extended diet of work or winning new brands
• Experience working on packaging design and brand identity design projects
• Excellent EQ and ability to read the room and influence results
• Collaborative nature both internally, with clients and with partner agencies, always seeking to find solutions
• Ability to juggle multiple workstreams in a calm manner
• Confidence and clarity of communication
• Hunter/Growth mentality – always looking for opportunities and converting them to projects

We're also keen to hear from people with experience in:

• Working at the forefront of branding e.g. motion/sonic identity projects
• Working in partnership with program/project managers
• Running global brand identity design system project

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression.

Benefits

• 💰 Competitive salary
• 📍 Lively Shoreditch studio location
• 🏡 Hybrid working policy, minimum 2 days pw in the studio
• 🩺 Bupa Healthcare, including dental option
• 🛡️ Income protection & life insurance
• 🧘 Classpass credits
• 📈 Group personal pension
• 🌴 25 days holiday + time given at Christmas and New Year
• ☀️ Summer Fridays x 2
• 🎂 Birthday day off

After probation:

• 🚆 Season ticket loan
• 🚲 Cycle to work scheme
• 👶 Enhanced parental leave policies
• 🤝 Referral scheme for new hires
• 🌍 2 weeks work from anywhere, by agreement with line manager