FBS Associate Cloud Program Manager (Platform Enablement)

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

Associate Cloud Business Manager serves as a strategic partner to business and technology teams, enabling successful adoption, optimization, and governance of enterprise platforms and cloud services. This role blends technical platform expertise with strong business acumen to translate business needs into scalable platform solutions, ensure effective onboarding, drive best-practice usage, and support continuous improvement of platform capabilities. The specialist fosters strong relationships across business units, architects, and product teams to accelerate value realization, enhance user experience, and support strategic transformation initiatives.

Responsibilities:

• Platform Enablement. Partner with business units to align platform and cloud capabilities with business goals, helping teams understand available tools, features, and integrations.
• Business Analysis & Solution Design
• Identify and analyze complex business needs, conducting requirements gathering and translating them into actionable platform and application requirements.
• Collaborate with product managers, product owners, architects, and engineering teams to define epics, features, and solutions aligned to business cases and ROI considerations.
• Recommend alternative or advanced solutions when functional design issues or platform constraints arise.
• Governance, Compliance & Cost Optimization
• Support or manage governance processes that ensure consistent, secure, and cost-efficient use of platform services.
• Partner with IT Finance, procurement, and asset management teams to track spending, identify cost-saving opportunities, and ensure accurate reporting of usage and allocations.
•  Stakeholder Engagement & Cross-Functional Collaboration. Build strong, trust-based partnerships with leadership, enterprise architects, business stakeholders, and platform teams.
• Risk Management, Continuity & Incident Preparedness.
• Partner with cross-functional teams to identify critical systems, dependencies, and potential vulnerabilities.
• Assist in planning or facilitating tabletop exercises, disaster recovery simulations, and post-testing analysis to validate resilience.
• Continuous Improvement & Innovation
• Contribute to optimizing platform capabilities, improving developer experience, and championing automation and reusable frameworks.
• Gather feedback, drive enhancements, and encourage adoption of test-driven and behavior-driven development maturity where applicable.

Requirements

• 3+ years of experience within IT with preference of Infrastructure, operations, audit or compliance experience. 
• Experience working with Cloud environments such as AWS, Azure and/or GCP
• Strong communication, presentation, and stakeholder-management skills
• Advanced problem-solving skills, with ability to analyze complex issues, provide solutions, and support cross-team decision-making.
• Knowledge of platform architecture, cloud concepts, cost management, and governance frameworks.
• Experience with requirements gathering, business case development, feature mapping, and platform lifecycle management.
• Experience working with Agile methodologies.

Nice to Have

• Data Visualization and Power App experience a plus. 

Benefits

This position comes with a competitive compensation and benefits package.

• A competitive salary and performance-based bonuses.

• Comprehensive benefits package.

• Flexible work arrangements (remote and/or office-based).

• You will also enjoy a dynamic and inclusive work culture within a globally renowned group.

• Private Health Insurance.

• Paid Time Off.

• Training & Development opportunities in partnership with renowned companies.