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Become a Freelance Merchandising Auditor, Tawau, MY

Posted about 1 month ago

OfficeTawau, Sabah, Malaysia

Turn your eye for detail into a freelance opportunity! We are looking for Freelance Merchandising Auditors to evaluate store conditions and device functionality for a world-renowned tech brand.

About the Role:

As a Merchandising Auditor, you will visit retail stores to assess their environment, ensuring that devices are properly displayed, fully functional, and aligned with brand standards. Your insights will contribute to maintaining a premium retail experience.

Key Responsibilities:

  • Conduct in-store evaluations, assessing cleanliness, product presentation, and device functionality.
  • Complete an online questionnaire with detailed insights and feedback.
  • Capture high-quality photos to support your assessments.
  • Each audit takes approximately 45-60 minutes per store.

What We Offer:

  • Flexible Work – Choose when and where you work.
  • Recurring Projects – Audits occur 2 times a year, providing ongoing freelance opportunities.
  • Impactful Experience – Play a key role in shaping customer experiences for a global tech leader.
  • Referral Bonus – Earn rewards for every successful candidate you refer!

About CXG:

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX expertise, we are dedicated to redefining customer experiences for luxury brands.

Join us and enjoy the freedom of working on the go with our mobile platform, CXG Live—where you can seamlessly manage missions, certifications, and feedback.

Apply today and turn your eye for detail into an exciting freelance opportunity!

Requirements

  • Must be 23 years of age or older
  • Highly organized, prompt, and detail-oriented.
  • Proficient in using technology and digital tools effectively.
  • Owns a smartphone capable of capturing clear, high-quality photos.
  • Experience with iOS devices is strongly preferred.
  • English language skills are a plus.

Benefits

  • This is a freelance, project-based position
  • Project-based compensation
  • Flexible working hours
Job details
Workplace
Office
Location
Tawau, Sabah, Malaysia

We are a leading customer experience agency, enhancing luxury brands through insights, training, and consulting.

Industry
Business Consulting and Services
Headquarters
Dubai, Dubai
Founded
2006
Company location
Dubai, Dubai
Specialties
Customer Experience, Luxury market experts, Learning and coaching luxury retail professionals, Market Research, Customer Insights, Employee Experience, Shopper Insights, Customer Feedback, CX transformation, CX Design, Premium retail audits, Omnichannel Customer Experience, CX consulting, CX research and analysis, Customer-centric culture, Customer experience innovation, VOC programs for luxury brands, Luxury retail coaching, Omnichannel Luxury experiences, Customer-centric culture training, Customer feedback management, and Customer experience tracking and optimization

Key team members

Lina Ly

Lina Ly

Christophe Caïs

Christophe Caïs

Thibaut Fromageau

Thibaut Fromageau

Salima Jamal

Salima Jamal

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